Question about Gateway 830GM PC Desktop

6 Answers

Front panel cords

I had to replace the cord on Gatewat830GM and now I cannot get the computer to turn on. Is there a certain order they have to be in in order for it to come on. It was working fine until while I was moving the pc to another location and the side panel slid off and I pulled them loose from the inside trying to steddy the machine. the cords are red,blue and black twisty. I tried to put them back on the little pins with no luck How do I reattached the three twisted pair of wires coming from the power LED button and going to the motherboard?

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  • pndycedo Sep 27, 2008

    That won't work for this problem

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6 Answers

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Very Simple
the red(2) and black(3) should be on the opposite side of the 3pin..and blue on the upside(1) See figure on how to wire the 3 pin wire.........      1    2  3
Good Luck....

Posted on Sep 27, 2008

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Look closely at those twisted cords, the ends are labeled or have markings (PWR, RESET, ETC)

Then on the motherboard, the jumpers where the twisted cords should go, also have markings next to.

May need to consult the motherboard's user manual or just get a flash light & a magnifying glass.

Posted on Sep 27, 2008

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Hi,
All necessary info for your PC is available here. Please check web page and get answer of your question.

Posted on Sep 27, 2008

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  • Gateway Master
  • 6,487 Answers

Just double check first all the wires and make sure they are all properly connected and because this can only be a connection problem, its just like building a new computer that sometimes you need to unplug all the wires and reconnect them one by one to make sure they are connected in their proper place...

Posted on Sep 27, 2008

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  • 148 Answers

1.
If your computer beeps when you start it but does not display anything on your monitor:
a. Disconnect and reconnect your monitor from your computer.
b. Verify that your monitor's power cord is connected and that your monitor is turned on.
c. If possible, connect your monitor to a different computer to make sure that your monitor works properly.
d.If your monitor works but your computer beeps and displays nothing,your video adapter has probably failed. If your computer is underwarranty, contact your computer manufacturer for support. If yourcomputer is not under warranty, and you are comfortable opening yourcomputer's case and replacing internal hardware, purchase and installa compatible replacement video adapter. Otherwise, contact a servicecenter for assistance. While replacing a part is a nuisance and may becostly, your documents, pictures, and e-mail should be safe and will beavailable when your computer is fixed.
2.
Ifyou see an error message that indicates that a keyboard is not presentor a key is stuck, turn off your computer and reconnect your keyboard.If the problem continues, replace your keyboard.
3.
Sometimesyour computer won't start because your computer is not compatible witha hardware accessory. If you have recently added a new hardwareaccessory, turn your computer off, remove the accessory, and restartyour computer.
4.
Removeall hardware accessories except your keyboard, mouse, and monitor. Ifyour computer starts successfully, shut down Windows, turn off yourcomputer, and add one hardware accessory. Then, restart your computer.If your computer fails to start, the hardware accessory you mostrecently added is causing a problem. Remove the hardware and contactthe hardware vendor for support. You can reconnect other hardwareaccessories.
5.
Youmay have a loose connector. Turn off your computer, remove allconnectors from the outside of your computer, and then carefully pushthe connectors back in. Look for stray wires, bent pins, and looselyfitting connectors.
6.
Ifyou are comfortable opening your computer's case, shut down yourcomputer, unplug the power, and open your computer’s case. Remove andreconnect all cables. Remove and reconnect all cards inside yourcomputer, including your computer’s memory chips. Reassemble yourcomputer before attempting to start it again.
7.
If your computer still doesn't start, your motherboard, processor, memory, or graphics card may have developed a problem. Contact technical supportfor further troubleshooting assistance. While failed hardware can befrustrating, your documents, pictures, and e-mail should be safe andwill be there when your computer is fixed.
front panel cords - arrow_px_up.gifTop of page

Posted on Sep 27, 2008

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  • Gateway Master
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Hey, the power button and led wires have come loose from the motherboard.. will need to get the manual of your motherboard to find out the exact pins to connect them to, but generally they are in bottom right corner of motherboard and small text says what goes where. can you tell me what it reads on the motherboard. theres brand and model info there.

Posted on Sep 27, 2008

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1 Answer

The light on the power supply (back of tower) and light on the front button that turns on the computer flashes. This is with the power cord plugged in. The computer does not turn on when I press the...


try removing the front panel make sure the button isnt clogged with dust or disconected failing that it may well be your power supply internal fuse which can be repaird but a trick job if youare not very good with a soldering iron you may get a replacement one on ebay.

Oct 06, 2010 | HP Pavilion a622n (PC108A) PC Desktop

1 Answer

Pavillion does not start up push power on and nothing happens blinking light on back of power supply


Power supply light on or flashesPerform the following steps, in order, until power is restored or it is determined that there is a hardware failure: CAUTION: This product contains components that are easily damaged by ElectroStatic Discharge (ESD). To reduce the chance of ESD damage, work over a non-carpeted floor, use a static dissipative work surface (like a conductive foam pad), and wear an ESD wrist strap that is connected to a grounded surface, like the metal frame of a PC.
  1. Disconnect everything from the computer, including the power cord.
  2. With the power cord disconnected , press the power button on the front of the computer for five seconds.Plug in the power cord and test to see if the computer can turn on. If not, continue using these steps.
    NOTE: If the power supply fan makes an inconsistent grinding sound or stops and starts erratically, replace the power supply
  3. With the power cord removed, flip the red voltage selector switch to the opposite position. Wait about five seconds, and then switch the red voltage selector switch back to its original location. Ensure that the voltage selector switch is on the correct setting, 115V for North America.Performing this step ensures that the voltage switch is engaged and set correctly for your country/region. Figure 4: Voltage selector switchc00517964.jpgPlug in the power cord and test to see if the computer can turn on. If not, continue using these steps.
  4. Plug a lamp into the same outlet to see if the wall outlet has power. Try the computer in a different outlet in order to eliminate the outlet as a possible source of the issue. Test both to see if the wall outlets have power.
  5. Remove all extension cords, power strips, surge protectors and any converters that remove ground. Plug the power cable directly to the wall outlet. Test for power. If this fixes the issue, find the device that is causing the issue and do not use it.
    NOTE: If you find the device that was causing the problem was a surge protector, resetting a breaker or fuse on the surge protector may fix the issue.
  6. Remove all attached devices except for keyboard, mouse, and monitor.
  7. Remove any internal component that was recently added, such as video card, memory, CD, DVD, and hard drives. An added device may take more power than the power supply is rated for. If the problem goes away when the component is removed, the only option is to upgrade the power supply to power supply with a higher wattage rating.
  8. Check the power switch:
    1. With the power cord disconnected, press the power button on the front of the PC. The button should release easily and not stick in the socket.
      • If the button sticks, it should be replaced or serviced.
      • If the power button does not stick and appears to be functioning, continue using these steps.
    2. With the power cord disconnected, remove the case or side panel.
    3. Follow the wires from the power button on the front of the computer to their connection on the motherboard.
    4. Look at the power switch cables connected to the motherboard. If the cable has become disconnected, connect the power switch cable connector to the connector on the motherboard. Figure 5: Power switch connector on Motherboardc00517968.jpg
    5. Replace the side panel, plug in the power cord and test to see if the computer can turn on. If not, continue using these steps.
  9. Find the defective part:
    1. With the power cord disconnected, remove the case or side panel.
    2. Disconnect all power cable connectors from their connectors on the motherboard and from the back of internal devices (the back of drives). Make sure to label or remember where each cable connects for future reference. Figure 6: Example of common power connectionsc00540428.jpg
    3. Replace the side panel, plug in the power cord, and examine the light on the back of the power supply:
      • If the LED is on solid and is not flashing, the power supply is probably good and the problem is most likely caused by a defective component (processor, memory, PCI card) or a defective motherboard. Have the computer serviced, or remove the components and replace them, one at a time, to find and replace the defective component.
      • If the LED is still flashing (it should not flash with all connectors removed), plug the power cable into a different power outlet that is known to be good. If the LED still flashes, the power supply should be replaced.
      • If the LED light is now off, plug the power cable into a different power outlet that is known to be good. If the LED stays off, the power supply should be replaced.

      NOTE: If an electrical storm or power surge has recently occurred, then it is more likely that the power supply, the modem, or motherboard is damaged and requires replacement. If the power supply was damaged due to power outage or storm, this may not be covered under the "act of nature" policy in the warranty statement. Refer to the warranty statement that came with your computer for more information.

Feb 28, 2010 | HP Pavilion a1610n PC Desktop

1 Answer

My hp pavilion a336n will not turn on. When I plug the power cord in the light on the back of the hard drive will turn on, but when I press the power button nothing happens... any suggestions?


To resolve this issue you may need to open the chassis (the computer cabinet). You can call HP specialized support for help but they charge you for the support. You can call them at 866-211-5207.

OR - Follow the given steps.

Perform the following steps, in order, until power is restored or it is determined that there is a hardware failure: CAUTION: This product contains components that are easily damaged by ElectroStatic Discharge (ESD). To reduce the chance of ESD damage, work over a non-carpeted floor, use a static dissipative work surface (like a conductive foam pad), and wear an ESD wrist strap that is connected to a grounded surface, like the metal frame of a PC.
  1. Disconnect everything from the computer, including the power cord.
  2. With the power cord disconnected , press the power button on the front of the computer for five seconds. Plug in the power cord and test to see if the computer can turn on. If not, continue using these steps. NOTE: If the power supply fan makes an inconsistent grinding sound or stops and starts erratically, replace the power supply
  3. With the power cord removed, flip the red voltage selector switch to the opposite position. Wait about five seconds, and then switch the red voltage selector switch back to its original location. Ensure that the voltage selector switch is on the correct setting, 115V for North America. Performing this step ensures that the voltage switch is engaged and set correctly for your country/region. Figure 4: Voltage selector switchc00517964.jpg Plug in the power cord and test to see if the computer can turn on. If not, continue using these steps.
  4. Plug a lamp into the same outlet to see if the wall outlet has power. Try the computer in a different outlet in order to eliminate the outlet as a possible source of the issue. Test both to see if the wall outlets have power.
  5. Remove all extension cords, power strips, surge protectors and any converters that remove ground. Plug the power cable directly to the wall outlet. Test for power. If this fixes the issue, find the device that is causing the issue and do not use it. NOTE: If you find the device that was causing the problem was a surge protector, resetting a breaker or fuse on the surge protector may fix the issue.
  6. Remove all attached devices except for keyboard, mouse, and monitor.
  7. Remove any internal component that was recently added, such as video card, memory, CD, DVD, and hard drives. An added device may take more power than the power supply is rated for. If the problem goes away when the component is removed, the only option is to upgrade the power supply to power supply with a higher wattage rating.
  8. Check the power switch:
    1. With the power cord disconnected, press the power button on the front of the PC. The button should release easily and not stick in the socket.
      • If the button sticks, it should be replaced or serviced.
      • If the power button does not stick and appears to be functioning, continue using these steps.
    2. With the power cord disconnected, remove the case or side panel.
    3. Follow the wires from the power button on the front of the computer to their connection on the motherboard.
    4. Look at the power switch cables connected to the motherboard. If the cable has become disconnected, connect the power switch cable connector to the connector on the motherboard. Figure 5: Power switch connector on Motherboardc00517968.jpg
    5. Replace the side panel, plug in the power cord and test to see if the computer can turn on. If not, continue using these steps.
  9. Find the defective part:
    1. With the power cord disconnected, remove the case or side panel.
    2. Disconnect all power cable connectors from their connectors on the motherboard and from the back of internal devices (the back of drives). Make sure to label or remember where each cable connects for future reference. Figure 6: Example of common power connectionsc00540428.jpg
    3. Replace the side panel, plug in the power cord, and examine the light on the back of the power supply:
      • If the LED is on solid and is not flashing, the power supply is probably good and the problem is most likely caused by a defective component (processor, memory, PCI card) or a defective motherboard. Have the computer serviced, or remove the components and replace them, one at a time, to find and replace the defective component.
      • If the LED is still flashing (it should not flash with all connectors removed), plug the power cable into a different power outlet that is known to be good. If the LED still flashes, the power supply should be replaced.
      • If the LED light is now off, plug the power cable into a different power outlet that is known to be good. If the LED stays off, the power supply should be replaced.
      NOTE: If an electrical storm or power surge has recently occurred, then it is more likely that the power supply, the modem, or motherboard is damaged and requires replacement.

Oct 06, 2009 | HP PC Desktops

1 Answer

Fast green blink


Perform the following steps, in order, until power is restored or it is determined that there is a hardware failure:

1.Disconnect everything from the computer, including the power cord.
2.With the power cord disconnected , press the power button on the front of the computer for five seconds. Plug in the power cord and test to see if the computer can turn on. If not, continue using these steps.
NOTE: If the power supply fan makes an inconsistent grinding sound or stops and starts erratically, replace the power supply

3. With the power cord removed, flip the red voltage selector switch to the opposite position. Wait about five seconds, and then switch the red voltage selector switch back to its original location. Ensure that the voltage selector switch is on the correct setting, 115V for North America.
Performing this step ensures that the voltage switch is engaged and set correctly for your country/region.

4. Plug in the power cord and test to see if the computer can turn on. If not, continue using these steps.
5. Plug a lamp into the same outlet to see if the wall outlet has power. Try the computer in a different outlet in order to eliminate the outlet as a possible source of the issue. Test both to see if the wall outlets have power.
6. Remove all extension cords, power strips, surge protectors and any converters that remove ground. Plug the power cable directly to the wall outlet. Test for power. If this fixes the issue, find the device that is causing the issue and do not use it.
NOTE: If you find the device that was causing the problem was a surge protector, resetting a breaker or fuse on the surge protector may fix the issue.
8. Remove all attached devices except for keyboard, mouse, and monitor.
9. Remove any internal component that was recently added, such as video card, memory, CD, DVD, and hard drives. An added device may take more power than the power supply is rated for. If the problem goes away when the component is removed, the only option is to upgrade the power supply to power supply with a higher wattage rating.
10. Check the power switch:
a. With the power cord disconnected, press the power button on the front of the PC. The button should release easily and not stick in the socket.
  • If the button sticks, it should be replaced or serviced.
  • If the power button does not stick and appears to be functioning, continue using these steps.
11. With the power cord disconnected, remove the case or side panel.
  • Follow the wires from the power button on the front of the computer to their connection on the motherboard.
  • Look at the power switch cables connected to the motherboard. If the cable has become disconnected, connect the power switch cable connector to the connector on the motherboard.
  • Replace the side panel, plug in the power cord and test to see if the computer can turn on. If not, continue using these steps.
12. Find the defective part:
  • With the power cord disconnected, remove the case or side panel.
  • Disconnect all power cable connectors from their connectors on the motherboard and from the back of internal devices (the back of drives). Make sure to label or remember where each cable connects for future reference.
  • Replace the side panel, plug in the power cord, and examine the light on the back of the power supply:

13. If the LED is on solid and is not flashing, the power supply is probably good and the problem is most likely caused by a defective component (processor, memory, PCI card) or a defective motherboard. Have the computer serviced, or remove the components and replace them, one at a time, to find and replace the defective component.

14. If the LED is still flashing (it should not flash with all connectors removed), plug the power cable into a different power outlet that is known to be good. If the LED still flashes, the power supply should be replaced.

15. If the LED light is now off, plug the power cable into a different power outlet that is known to be good. If the LED stays off, the power supply should be replaced.

NOTE: If an electrical storm or power surge has recently occurred, then it is more likely that the power supply, the modem, or motherboard is damaged and requires replacement.

Apr 11, 2009 | HP Pavilion a340n (DQ099AABA) PC Desktop

2 Answers

Front panel Ac Switch failing to start computer.


Try these steps.
If Power supply light does not turn on (or no power supply LED)
Perform the following steps, in order, until power is restored or it is determined that there is a hardware failure:
NOTE: If the Power Supply fan spins when the PC is turned on but the light does not come on, it is possible the LED is defective. If this is the case, use the section Power supply light comes on or flashes .
1. Disconnect everything from the PC, including the power cord.
2. With the power cord disconnected, press the power button on the front of the computer. Plug in the power cord and test to see if the computer can turn on. If not, continue using these steps.
3. Replace the power cord with another power cord, like the one used by the monitor.
Test to see if the computer can turn on. If not, continue using these steps.
4. Ensure that the voltage selector switch is on the correct setting, 115V for North America.
5. With the power cord removed, flip the red voltage selector switch to the opposite position, wait about five seconds, and then switch the red voltage selector switch back to its original location.
This ensures that the voltage switch is engaged and set correctly for your country/region.
6. Plug in the power cord and test to see if the computer can turn on. If not, continue using these steps.
7. Plug a lamp into the same outlet to see if the wall outlet has power. Try the computer in a different outlet in order to eliminate the outlet as a possible source of the issue. Test both to see if the wall outlets have power.
8. Remove all extension cords, power strips, surge protectors and any converters that remove ground. Plug the power cable directly to the wall outlet. Test for power. If this fixes the issue, find the device that is causing the issue and do not use it.
9. Use a vacuum cleaner to remove the build-up of dust from the power supply fan vent holes. Make sure that the PC is turned off and that the power cord is plugged into a grounded outlet. Only use the end of the vacuum hose near the outside of the fan entrance.
Plug in the power cord and test to see if the computer can turn on. If not, continue using these steps.
10. If all of the above steps have been tried and the power supply light remains off, use the steps in the next section, use the next section Power supply light comes on or flashes , to reseat the cables and check the power switch connector.

Jan 11, 2009 | Compaq Presario SR1000T (568657) PC...

1 Answer

No power to a SR1420NX.


Power supply light on or flashes Perform the following steps, in order, until power is restored or it is determined that there is a hardware failure: CAUTION: This product contains components that are easily damaged by ElectroStatic Discharge (ESD). To reduce the chance of ESD damage, work over a non-carpeted floor, use a static dissipative work surface (like a conductive foam pad), and wear an ESD wrist strap that is connected to a grounded surface, like the metal frame of a PC.
  1. Disconnect everything from the computer, including the power cord.
  2. With the power cord disconnected , press the power button on the front of the computer for five seconds. Plug in the power cord and test to see if the computer can turn on. If not, continue using these steps. NOTE: If the power supply fan makes an inconsistent grinding sound or stops and starts erratically, replace the power supply
  3. With the power cord removed, flip the red voltage selector switch to the opposite position. Wait about five seconds, and then switch the red voltage selector switch back to its original location. Ensure that the voltage selector switch is on the correct setting, 115V for North America. Performing this step ensures that the voltage switch is engaged and set correctly for your country/region. Figure 4: Voltage selector switch c00517964.jpg Plug in the power cord and test to see if the computer can turn on. If not, continue using these steps.
  4. Plug a lamp into the same outlet to see if the wall outlet has power. Try the computer in a different outlet in order to eliminate the outlet as a possible source of the issue. Test both to see if the wall outlets have power.
  5. Remove all extension cords, power strips, surge protectors and any converters that remove ground. Plug the power cable directly to the wall outlet. Test for power. If this fixes the issue, find the device that is causing the issue and do not use it. NOTE: If you find the device that was causing the problem was a surge protector, resetting a breaker or fuse on the surge protector may fix the issue.
  6. Remove all attached devices except for keyboard, mouse, and monitor.
  7. Remove any internal component that was recently added, such as video card, memory, CD, DVD, and hard drives. An added device may take more power than the power supply is rated for. If the problem goes away when the component is removed, the only option is to upgrade the power supply to power supply with a higher wattage rating.
  8. Check the power switch:
    1. With the power cord disconnected, press the power button on the front of the PC. The button should release easily and not stick in the socket.
      • If the button sticks, it should be replaced or serviced.
      • If the power button does not stick and appears to be functioning, continue using these steps.
    2. With the power cord disconnected, remove the case or side panel.
    3. Follow the wires from the power button on the front of the computer to their connection on the motherboard.
    4. Look at the power switch cables connected to the motherboard. If the cable has become disconnected, connect the power switch cable connector to the connector on the motherboard. Figure 5: Power switch connector on Motherboard c00517968.jpg
    5. Replace the side panel, plug in the power cord and test to see if the computer can turn on. If not, continue using these steps.

Dec 12, 2008 | HP Compaq Presario SR1420nx...

2 Answers

Hard drive fan stop working computer stop, yes I have power but but,computer will not tyrn on PC will not power up when I woke up this morning and went to use it the green light on the front was flashing...


Power supply light on or flashes Perform the following steps, in order, until power is restored or it is determined that there is a hardware failure: CAUTION: This product contains components that are easily damaged by ElectroStatic Discharge (ESD). To reduce the chance of ESD damage, work over a non-carpeted floor, use a static dissipative work surface (like a conductive foam pad), and wear an ESD wrist strap that is connected to a grounded surface, like the metal frame of a PC.
  1. Disconnect everything from the computer, including the power cord.
  2. With the power cord disconnected , press the power button on the front of the computer for five seconds. Plug in the power cord and test to see if the computer can turn on. If not, continue using these steps. NOTE: If the power supply fan makes an inconsistent grinding sound or stops and starts erratically, replace the power supply
  3. With the power cord removed, flip the red voltage selector switch to the opposite position. Wait about five seconds, and then switch the red voltage selector switch back to its original location. Ensure that the voltage selector switch is on the correct setting, 115V for North America. Performing this step ensures that the voltage switch is engaged and set correctly for your country/region. Figure 4: Voltage selector switch c00517964.jpg Plug in the power cord and test to see if the computer can turn on. If not, continue using these steps.
  4. Plug a lamp into the same outlet to see if the wall outlet has power. Try the computer in a different outlet in order to eliminate the outlet as a possible source of the issue. Test both to see if the wall outlets have power.
  5. Remove all extension cords, power strips, surge protectors and any converters that remove ground. Plug the power cable directly to the wall outlet. Test for power. If this fixes the issue, find the device that is causing the issue and do not use it. NOTE: If you find the device that was causing the problem was a surge protector, resetting a breaker or fuse on the surge protector may fix the issue.
  6. Remove all attached devices except for keyboard, mouse, and monitor.
  7. Remove any internal component that was recently added, such as video card, memory, CD, DVD, and hard drives. An added device may take more power than the power supply is rated for. If the problem goes away when the component is removed, the only option is to upgrade the power supply to power supply with a higher wattage rating.
  8. Check the power switch:
    1. With the power cord disconnected, press the power button on the front of the PC. The button should release easily and not stick in the socket.
      • If the button sticks, it should be replaced or serviced.
      • If the power button does not stick and appears to be functioning, continue using these steps.
    2. With the power cord disconnected, remove the case or side panel.
    3. Follow the wires from the power button on the front of the computer to their connection on the motherboard.
    4. Look at the power switch cables connected to the motherboard. If the cable has become disconnected, connect the power switch cable connector to the connector on the motherboard. Figure 5: Power switch connector on Motherboard c00517968.jpg
    5. Replace the side panel, plug in the power cord and test to see if the computer can turn on. If not, continue using these steps.

Oct 24, 2008 | Compaq Presario 5000 PC Desktop

1 Answer

Will not turn on


Try the following:

Check that power supply is plugged in to a live source.

Certain models had an additional power switch on the power supply itself. This would be located to the rear of the computer within 3-4 inches of where the power cord plugs in. Make sure it's on.

Press the power button on the front panel.

Press the space bar. The computer may be in sleep mode..

Gateway desktops usually have a small 'reset' button on the front panel. Press it.

If it still doesn't respond, I'd need to know a little more info before moving forward.
  • Are there any lights lit? (K/B, front panel)
  • Can you hear a fan?
  • Does the monitor turn on?
  • What (if anything) has changed since it worked last?
  • What was the last thing you were working on?
  • What model is it?
  • What steps have you taken so far?
Mike

Jul 11, 2008 | Gateway PC Desktops

1 Answer

CPU doesn't turn on!!


    • Power supply light on or flashes Perform the following steps, in order, until power is restored or it is determined that there is a hardware failure: CAUTION: This product contains components that are easily damaged by ElectroStatic Discharge (ESD). To reduce the chance of ESD damage, work over a non-carpeted floor, use a static dissipative work surface (like a conductive foam pad), and wear an ESD wrist strap that is connected to a grounded surface, like the metal frame of a PC.
      1. Disconnect everything from the computer, including the power cord.
      2. With the power cord disconnected , press the power button on the front of the computer for five seconds. Plug in the power cord and test to see if the computer can turn on. If not, continue using these steps. NOTE: If the power supply fan makes an inconsistent grinding sound or stops and starts erratically, replace the power supply
      3. With the power cord removed, flip the red voltage selector switch to the opposite position. Wait about five seconds, and then switch the red voltage selector switch back to its original location. Ensure that the voltage selector switch is on the correct setting, 115V for North America. Performing this step ensures that the voltage switch is engaged and set correctly for your country/region. Figure 4: Voltage selector switch c00517964.jpg Plug in the power cord and test to see if the computer can turn on. If not, continue using these steps.
      4. Plug a lamp into the same outlet to see if the wall outlet has power. Try the computer in a different outlet in order to eliminate the outlet as a possible source of the issue. Test both to see if the wall outlets have power.
      5. Remove all extension cords, power strips, surge protectors and any converters that remove ground. Plug the power cable directly to the wall outlet. Test for power. If this fixes the issue, find the device that is causing the issue and do not use it. NOTE: If you find the device that was causing the problem was a surge protector, resetting a breaker or fuse on the surge protector may fix the issue.
      6. Remove all attached devices except for keyboard, mouse, and monitor.
      7. Remove any internal component that was recently added, such as video card, memory, CD, DVD, and hard drives. An added device may take more power than the power supply is rated for. If the problem goes away when the component is removed, the only option is to upgrade the power supply to power supply with a higher wattage rating.
      8. Check the power switch:
        1. With the power cord disconnected, press the power button on the front of the PC. The button should release easily and not stick in the socket.
          • If the button sticks, it should be replaced or serviced.
          • If the power button does not stick and appears to be functioning, continue using these steps.
        2. With the power cord disconnected, remove the case or side panel.
        3. Follow the wires from the power button on the front of the computer to their connection on the motherboard.
        4. Look at the power switch cables connected to the motherboard. If the cable has become disconnected, connect the power switch cable connector to the connector on the motherboard. Figure 5: Power switch connector on Motherboard c00517968.jpg
        5. Replace the side panel, plug in the power cord and test to see if the computer can turn on. If not, continue using these steps.
      9. Find the defective part:
        1. With the power cord disconnected, remove the case or side panel.
        2. Disconnect all power cable connectors from their connectors on the motherboard and from the back of internal devices (the back of drives). Make sure to label or remember where each cable connects for future reference. Figure 6: Example of common power connections c00540428.jpg
        3. Replace the side panel, plug in the power cord, and examine the light on the back of the power supply:
          • If the LED is on solid and is not flashing, the power supply is probably good and the problem is most likely caused by a defective component (processor, memory, PCI card) or a defective motherboard. Have the computer serviced, or remove the components and replace them, one at a time, to find and replace the defective component.
          • If the LED is still flashing (it should not flash with all connectors removed), plug the power cable into a different power outlet that is known to be good. If the LED still flashes, the power supply should be replaced.
          • If the LED light is now off, plug the power cable into a different power outlet that is known to be good. If the LED stays off, the power supply should be replaced.
          NOTE: If an electrical storm or power surge has recently occurred, then it is more likely that the power supply, the modem, or motherboard is damaged and requires replacement. If the power supply was damaged due to power outage or storm, this may not be covered under the "act of nature" policy in the warranty statement. Refer to the warranty statement that came with your computer for more information.

Jun 20, 2008 | PC Desktops

1 Answer

Front panel cords


Yes, they have to be in a certain order. I was unable to locate a diagram for the model you listed. Try searching the Gateway site for a wiring diagram: http://support.gateway.com/support/default.asp There is a Gateway forum here, which may be of help: http://www.howtofixcomputers.com/bb/forum17.html You should probably not try random combinations, as you could damage the computer.

Jun 08, 2007 | Gateway 830GM PC Desktop

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