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My OrbiCam My Acer OrbiCam has stop working, how do I fix it

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  • Anonymous Oct 14, 2008

    i can't use it anymore as a webcam for yahoo messenger. a dialog box that says webcam not connected appears. basically, my acer aspire 5050 no longer recognizes my webcam (orbicam). it's not even found in the device manager. how do i fix it?

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My acer orbicam has stop working,how do i fix it

Posted on Dec 08, 2008

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Acer orbicam does not function model is Aspire 9301A


Hi thank you for visiting and am willing to help you with that problem, if the orbicam stop working its because the drivers which activate the cam could be missing so i have a good suggestion for you that should fix that problem, go to: www.acer-orbicam.software.informer.com and download the software driver for your orbicam and your computer will be fine one more
if my advise is helpful to you please give me your vote
thank you
hbristol173

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what do you mean stopped
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is it the built in OrbiCam rhat stopped working? Or a Webcam that you purchased?

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1 Answer

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There are two software entities involved – the camera Drivers and the OrbiCam application itself – and BOTH need replacing/updating to fix this problem.
The new driver and a new version of webcam application (below) seem to fix the issue.
The correct files to download are:
Acer Orbicam driver (Bison)
Acer Orbicam Bison utility 1.0.0.13

These can be found here under the MS Windows Vista drop down menu:
http://support.acer-euro.com/drivers/notebook/as_9300.html
In order to fix the problem, you must download and install them both to make the Orbicam work correctly.

FOLLOW THE INSTRUCTIONS BELOW IN THE SAME ORDER:
1. remove the installed OrbiCam application and reboot if required;
2. install the new driver (preferably with the “driver update” wizard from Device Manager)
3. update the Orbicam application 1.0.0.13

After this, the webcam should function properly, even if the original Orbicam icon disappears.
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1 Answer

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