Question about HP PSC 1315 All-In-One InkJet Printer

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Hp psc 1315 won't turn off unless I unplug it and won't print from email

When I try to download and print something, the printer just prints the trial sheet you get when you put in a new cartridge or something I tried to print in the past. I looked at the print queue and there was a list of things my husband tried and failed to print. I attempted to get rid of these with no apparent success but after leaving the printer unplugged over night it says that the print queue is empty.

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  • barneyjean21 Sep 29, 2008

    Sorry, I don't understand your question.

    The problem started when I put in new cartridges. They are the right sort, bought from HP.

    The printer will now turn off thanks to someone sdviding me to uninstall and reinstall the printer but all it ever prints from email of if I try to photocopy anything is the test page.

  • barneyjean21 Oct 02, 2008

    solution that worked for me was by Chang. He suggested I clean the contacts with a dampened lint-free cloth. The printer worked fine after that.

  • sarahesham Nov 08, 2008
  • Ben Johnson May 11, 2010

    If you click that link, it opens up a page on HP's website. On that page, you can download a program that will check to see why documents aren't printing out. Sometimes it's helpful, sometimes it's not. The program can rule out a lot of other problems. Since you're getting documents piling up in your print queue, I hoped that might help.

    When you installed the new cartridge, the new cartridges needed to be aligned. Did you align the new cartridges? I think the instructions are contained on that sheet that prints out.

  • Ben Johnson May 11, 2010



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How many cartiadges refilling at a time?

Posted on Sep 30, 2008


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