I have 2 problems; 1st. after a recent paper jam, when ever i tried to reconnect the finisher i get the "finisher not connected" message. tried several times, pushing adjusting, angling to connect it, it does connect but the message won't go away. finnaly i disconnected it from the copier, but I have to use a box to catch the paper as it comes out of the copier. what else can i try? is there a manual on this finisher (booklet finisher w/hole punch and inserter)
2nd. after running about 8,000 copies, i get black toner spots all over the copies?
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Re: E-studio 810 problem
There are a couple of different switches that could be out of alignment, or not "making" when you reconnect the finisher. If you will look on the copier, at the latch that connects the finisher to the machine, you will see a pointy shaft about 2 inches long. This rod comes in contact with a switch inside the finisher. There is a metal actuator on this switch that could need adjusting. Not a difficult job, but it will require you to take a few covers off. Also, there is a black push button on the finisher that is actuated when you push the finisher to the machine. If you are looking at the back of the finisher (the side that connects to the machine) it will be on the lower right hand side. It it operated by a connecting rod inside the finisher. This rod could have come loose. Again, not hard, but requires cover removal. Also, when you locate this particular push button, try manualy pushing the switch to see if this makes you message go away.
As for the black spots, this could be any number of things, but I suspect that that it might need a cleaning blade and brush, and maybe just a good cleaning in and around the drum unit.
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I think the paper has moved half- way and may get jammed. Switch off the printer and try again. Remove if the paper is jammed. Sometimes, the frequent electrical power fluctuations also is a reason for it. I do have this problem in toshiba e studio 166 printer. After sometime, it gets alright by itself. The reason is not exactly known to me. Mostly the problem is coupled with paper jam.
The C570 is a communication error between the finisher and the main unit. Check to make sure the connector from the finisher to the copier is plugged in properly. You could try re-seating connectors on the finisher board - it may help. Make sure the power supply to the copier is not being shared with some other piece of equipment (like on a power strip) that could be causing interference/noise to the power supply for the copier. If problem persists..could be bad IPC board(finisher) or CPU board (copier). Hope this helps
This sometimes works: use pure alcohol, not rubbing achohol which contains water, wet the lower half of a sheet of quality, heavier paper (the cheap stuff may lose too many fibers), place the wet end in the manual feed, do a form-feed (normally rejects a sheet) and intermittently stop it from passing through several times while the printer is trying to transport it.
This may help to remove accumulated paper fibers and air-borne contaminents from the drive rollers.
Otherwise, you will have to do some disassembly to access them for more thorough cleaning.
STEP: Disconnect and Reconnect the Printer Power Supply Unplug the power cord from the wall socket.
Disconnect the power supply from the back of the printer.
Wait 15 seconds.
Reconnect the power supply to the back of the printer.
Plug the power cord back into the wall socket
STEP: Raise and Lower the Scanner Assembly on the Printer
Lift the lid of the scanner until the locking bar catches to move the ink cartridge carrier to the center position.
Release the locking bar and close the scanner assembly.
If the ink cartridge carrier fails to center, repeat steps 1 and 2
Scanner Assembly Open but Without the Cartridge Carrier Centering
STEP: Check to See if the Ink Carrier Latches Are Open
Open the printer.
Check inside the printer to see if the cartridge carrier latches that hold the ink cartridges down have popped open.
Close the carrier latches
STEP: Remove any Torn or Stuck Pieces of Paper from the Input Tray and Output Tray
Disconnect the power brick from the back of the printer.
Lift the scanner unit.
Look down inside the printer and remove any torn or stuck paper from the input or output tray by pulling firmly.
Close the scanner unit.
Reconnect the power brick to the back of the printer
STEP: Clear Obstructions From the Input Tray
STEP: Fan the Paper
Grasp the ream of paper at one end (Figure 1).
Place your thumb on top of the opposite end of the paper and fan the paper like a deck of cards.
Flex the paper back and forth, and then fan it.
Straighten the edges of the stack on a level surface.
Top of Form 1
Bottom of Form 1
It is quite possible for objects such as pens, pencils, paperclips, and other small items to fall into the paper input tray causing paper jams to occur. Follow the below steps to try and clear any obstructions that may have fallen into the printer.
The next steps involve lifting the printer and turning it upside down. Only perform these steps if you are willing and able to do so.
Remove all paper from the input tray.
Unplug the power brick from the back of the printer.
Unplug the USB cable from the back of the printer.
Lift the printer up and turn it upside down.
Make sure that you are holding onto the scan bed to prevent it from falling open when the printer is turned upside down.
Tilt the printer from side to side while it is upside down to see if any obstructions fall from the input tray.