Question about Office Equipment & Supplies

1 Answer

The office has a new router for the internet, now the agents can't print from their own computers...How can I fix this problem

Posted by on

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

  • Master
  • 784 Answers

Is this a network printer?
If it is a network printer was it configured with a static IP or is it using DHCP?
Is the router also the DHCP server for the office? If so is it configured to the same subnet as the old router?

Network printer are often configured to use a static IP because a lot of routers do not support reserved IPs and if the IP of the printer changes, nobody can print. In this case, I am just about willing to bet that the IP of the printer stayed the same but all the computers changed. This can happen if your old router was configured (for example) with an IP address of 192.168.0.1 - it would assign addresses of 192.168.0.2, 192,168.0.3 etc to the computers on the network. If the new router has an IP of 192.168.1.1, then it would hand out addresses of 192.168.1.2, 192.168.1.3 etc to the computers.
192.168.0.x is a different network than 192.168.1.x (with a default subnet mask of 255.255.255.0)
This will cause a problem because the computers are on a different network from the printer (since its IP has not changed). The fastest and easiest way to fix this is to change the IP address of the router to be the same as the old router. Do not change the IP address of the printer unless you really feel like going around to all your computers and reconfiguring the printer ports.

Posted on Sep 28, 2008

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Belkin N300 - CISCO Clean Access Agent


All configuration can be done with the router GUI.
Firewalls: Server Side Having a server side firewall is the typical configuration on many systems. There is only one method for doing this, whether you use telnet or ssh: map a port to be forwarded to the server in the firewall router. It is not advised that you use telnet from the Internet for security reasons; that is usually why you have a firewall.Decide which method of connectivity will be allowed, and determine what port you will use to forward to this service. If there is only one server involved, you can use port 22 for ssh or 23 for telnet and forward them straight through to the server. But if there are several servers involved and they do not have public IP addresses, you will need to pick different ports on the firewall router and let the router forward those ports to the different internal servers.

Mar 01, 2013 | Belkin Surf N300 Wireless N Router

1 Answer

HP Photosmart C4780 and Acer Aspire fight over web-based printing!


Try hard-wiring your laptop to the router with an ethernet cable as a test and then try printing, if you do not loose connection to the internet then the problem is probably that the printing is hogging your wireless bandwidth.
If the same thing happens with loosing connection to the internet try connecting to the internet real quick through another computer that is hardwired, you want to find out if the problem is a wireless one or that affects wired computers also. You might need a driver upgrade, you also might need to upgrade the firmware of the router

Jan 22, 2013 | Cisco Photosmart C4780 Wireless AllInOne...

1 Answer

How can I connect WiFi router to office network?


On your computer wireless card configuration, try changing the fixed IP address to the following -.
In the TCP/IP Protocol set Obtain an IP address automatically and set Obtain DNS server address automatically.

Jun 25, 2012 | D-Link DIR655 WiFi Router 4port switch...

1 Answer

Unable to print from repeated wireless network


If you have done it properly there is no need to bridge networks because there should only be one. The entire idea of a repeater is to simply pick up the signal from the first router and rebroadcast the signal.If you had included the model of the repeater I could have been more specific but as it is, read this: Linksys Official Support Configuring an Access Point as wireless repeater

May 13, 2017 | Cisco Linksys WirelessG Broadband Router...

2 Answers

ON MY WIRELSESS LINKSYS i CAN CONNECT TO THE ACCESS POINT, BUT IT CANNOT FIND THE INTERNET. lAPTOP WHEN HARD WIRED TO THE MODEM CONNECTS TO THE INTERNET.


Turn the modem off.
Turn the router off.
Turn your computer off.
Connect the modem to the router.
Connect the router to your computer.
Turn the modem on, and wait 60 seconds.
Turn the router on, and wait 60 seconds.
Turn the computer on, and try to access 'www.google.com'.
If it works, then the power-off/power-on cycle of the modem was the "trick" to make everything work.

Jul 17, 2010 | Linksys Wireless-G WRT54G Router

1 Answer

I have a Dlink DI-624 wireless router when i hook it up to my modem the computer tells me there is little or no internet signal but if i just run the ethnet wire direct from modem there is no problem so i...


please call dlink tech support at 877-453-5465. just an advise on how to handle the call when you reach dlink tech support (agent); do not agree to call back after you troubleshoot with them (they'll be giving you a case id reference# and be advising you to check your pc or call "who" and call them back to continue the troubleshooting). insist to the agent that he need to resolve the problem asap (by the way, agents are not allowed to drop the call or they'll be dead-history!). and if the agent still insisted you to call back, ask for a "senior level technician" to finish the job (escalate the problem).
fyi: dlink tech support handling time to resolve a call is 15 to 18 minutes only. if you reach that 15-18 minutes (max) time the agent will think of a way for you to call back (advising you to check with your pc manufacturer, check with your ISP, call microsoft to update your software, etc... non-sense!) they need to do this in order to reach their handling time (agents need to reach 21 to 25 billable calls, and billable calls are "solution provided", "resolved", and "dropped call"). ---- believe me, i was one of them and repented.

Feb 28, 2009 | D-Link DI-704P Router

1 Answer

D-Link VWR-VD Router. Wireless fine. No Desktop Internet.


please call dlink tech support at 877-453-5465. just an advise on how to handle the call when you reach dlink tech support (agent); do not agree to call back after you troubleshoot with them (they'll be giving you a case id reference# and be advising you to check your pc or call "who" and call them back to continue the troubleshooting). insist to the agent that he need to resolve the problem asap (by the way, agents are not allowed to drop the call or they'll be dead-history!). and if the agent still insisted you to call back, ask for a "senior level technician" to finish the job (escalate the problem).
fyi: dlink tech support handling time to resolve a call is 15 to 18 minutes only. if you reach that 15-18 minutes (max) time the agent will think of a way for you to call back (advising you to check with your pc manufacturer, check with your ISP, call microsoft to update your software, etc... non-sense!) they need to do this in order to reach their handling time (agents need to reach 21 to 25 billable calls, and billable calls are "solution provided", "resolved", and "dropped call"). ---- believe me, i was one of them and repented.

Jan 22, 2009 | D-Link Vonage-enabled Wireless Router...

1 Answer

Can't print Word Perfect documents on my Lexmark 1300


Make sure you have all the recent microsoft updates.

If it still won't print you can use OpenOffice (Free to use and download) to open your documents with and maybe they will print from there. Using Open Office may change some formatting, but you can usually fix that pretty easily.

Download Open Office

Dec 30, 2008 | Computers & Internet

1 Answer

Cannot connect to AXIS 5600 print server


A Dlink's default IP range is 192.168.0.x, it would therefore hand out a address in that range. Since the router reports an IP of 10.43.14.125 I believe that it has been assigned a static IP Address. This is the manual.
https://www.axis.com/files/manuals/28049.pdf
You need to temporarily assign your computer an IP of 10.43.14.1
follow the instructions here
How to Assign Static IP Address in Windows 7 8 10 XP or Vista
Log into the printer server's webpage by opening your browser and going to 10.43.14.125
Turn on DHCP, save settings, reboot
Undo the changes you made to your computer. Reboot

Mar 06, 2017 | IBM AXIS 5600 (12r1361) Print Server

1 Answer

Did not get service extension on computer


use the norton support site and chat/talk with one of their agents. they should be able to poull up your account and fix/change you subscription.

Jul 08, 2008 | Microsoft Office Outlook 2003 for PC

Not finding what you are looking for?
Office Equipment & Supplies Logo

Related Topics:

267 people viewed this question

Ask a Question

Usually answered in minutes!

Top Office Equipment & Supplies Experts

kakima

Level 3 Expert

102366 Answers

k24674

Level 3 Expert

7993 Answers

yadayada
yadayada

Level 3 Expert

71694 Answers

Are you an Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...