Question about HP Printers & Copiers

1 Answer

I have an HP 6280 all in one I have only had it a couple of months in trying to print from my laptop I have had problems, previously trouble free,It has torm the paper it has produced a large magenta type stain in the top corner.I extracated this through the back and also a small piece of paper also stained, but the obviously more bits of paper in there but I cannot find it .Printer keeps displayingCarriage jam, open door clear carriage jam and then press OK to continue. Please help me I am 78 and have gone to HP as I found when I was working that they were excellent.

Posted by on

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

  • Expert
  • 234 Answers

Please check the link bellow:

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01257110&cc=us&lc=en&dlc=en&product=3194498

In addition: we will unplug the power cord directly from the All-In-One when there is still power in the unit and also from the wall outlet.
Open the cartridge access door and Remove all the ink cartridges in the All-I-One.
Now above where we have removed the ink cartridges we should see a carriage which moves from left to right on a steel bar (that moves) please move the carriage too and fro from left to right (You can Apply more pressure if it does not move don't worry it will not break)
And check if There is any paper stuck in the extreme left or right.
If you see paper there then remove it make sure it does not tear make sure you remove all the papers there. please check the link bellow to remove paper jam and move the carriage assembly:

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01423349&cc=us&lc=en&dlc=en&product=3194498

Also as for the link mentioned bellow check if there are any papers jam at the back of the printer in the Duplexor as well, and place it back.

Then insert the ink cartridges back on by one and close the front access door.

Now connect the All-In-One power cord directly to a wall outlet without any surg protector and then connect the power cord back to the All-In-One and check.

Press the setup button and then press the down arrow key till you see tools> the select Pint test page> and press OK (to see if it prints a test page.

Let me know if any problem.

Good Luck

Posted on Sep 27, 2008

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Trouble shooting with a finisher failure prompt?


I know this sounds as dunb as the stand tech support "restart you computer" junk but really try a FULL uninstall of the drivers. Run the uninstall remove directories, etc. and then re-install the drivers with the previous version you used. It fixed problem that made my HP 1020 not print for over a month which make no sense because I know that cause was a corrupt printer buffer from an aborted printout.

Feb 01, 2015 | Kyocera Ecosys FS-6525MFP Laser...

1 Answer

I will gate the message of 52scanner error. so we couldnot print & xerox. how to solve this problem. Printer Details: HP LaserM1522nf Product No: CB534A SERIAL NO: CNC97C5GYG


If you are getting a scanner 5 error then this is covered under an HP service advisory which will entitle you to a free repair which consists of replacement of the formatter and scanner unit. Do not delay in contacting HP or a service partner as this free repair is only valid for a couple more months. Be insistent as I have found that some HP agents and some service partners are not aware of this service advisory.

Jan 05, 2011 | HP LaserJet M1522nf Multifunction Printer...

1 Answer

HP 6280 INK SYSTEM FAILURE


Try This :

First check with a new set of orginal HP catridge ; if still it doesn't work then the printer needs to be replaced ; call HP if the printer is in warranty they will do it free of COST ; No. for HP is : 18004746836;

Sep 16, 2009 | HP Photosmart C7280 Printer

2 Answers

HP lasejet 1320 prints duplicate on front and back when in duplex


Hi I had the same problem on a couple of machines I tried uninstalling and reinstalling but no luck.
Then I changed the Print Processor (printer Properties- Advanced Tab - Print Processor) it was set to HPZPP041 I changed it to Winprint and it worked

Apr 24, 2009 | HP LaserJet 1320 Printer

1 Answer

HP 6280 printer - the black ink is not printing


You could try removing the cartridge and carefully clean all the little connectors. You can use a screen cleaner.

Mar 19, 2009 | Printers & Copiers

1 Answer

I have a 1020 HP laser print - it wont print- i have had for some time --havent used in a few months-- now message being sent form xomputer but nothing prints how can i trouble shoot


try to remove the toner and shake it from left to right. then place it back and try to print again. hope this solves your problem.

Dec 22, 2008 | HP LaserJet 1020 Printer

1 Answer

Whenever i try to print something my printer prints a copy of something that i printed a month ago. I am having trouble printing something that I click on, the printer keeps saying that the printer is...


Delete any previous document, then click on control panel. then go to printers and other hardware, then go to printers and faxes, right click on the printer icon, then click where it says set as default printer, click where it says printer offlline and your problem is be solved!

Dec 03, 2008 | Printers & Copiers

1 Answer

HP C7280 - Just Stopped printing on only One of my computers


Had a similar problem. Try downloading the printer drivers again from HP website.

Dec 02, 2008 | HP Photosmart C7180 All-In-One InkJet...

2 Answers

Hp desk jet f 380


CHECK THE PREVIOUS PENDING PRINT

Mar 05, 2008 | HP DeskJet F380 All-In-One Printer

Not finding what you are looking for?
Printers & Copiers Logo

Related Topics:

634 people viewed this question

Ask a Question

Usually answered in minutes!

Top HP Printers & Copiers Experts

kakima

Level 3 Expert

96417 Answers

k24674

Level 3 Expert

7987 Answers

Brian Sullivan
Brian Sullivan

Level 3 Expert

27725 Answers

Are you a HP Printer and Copier Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...