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I am struggling to obtain a wireless connection on my laptop. Despite my wireless key being switched on the status is described as 'disconnected'. does this suggest a fault with the laptop?

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Most of the problems you can solve in wireless connection by Turning off your modem and Router for 20 seconds and turn it on back again.
Hope it would help you too.
Please Rate ..

Posted on Sep 27, 2008


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Posted on Jan 02, 2017


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1 Answer

Turn wireless switch fn

Hello Raymond,
If your system does not have a wireless button on the right side of the laptop that turns the wireless on and off then you would turn it on by the key stroke below.
You can press the Fn + F2 key to turn wireless On or Off. Use Windows Mobility Center in the con.trol panel to check the status of the wireless connection.
Thank You,
Dell-Jesse L
Dell Social Media and Communities

Jun 25, 2013 | Dell Inspiron 15 Laptop

1 Answer

I have an HP laptop g62-340us, and somehow my wireless won't turn on, when i try to turn it on (on the f keys) It won't turn on it says "Disabled" Why is this happening? I think tis just my...

1. You possibly may have the IP address that need to be "renewed.
2. Go to the control panel then to network then check the properties of the TCP/IP protocol properties to see if you have it set to "obtain an ip automatically"
also see if you have " DNS to obtain automatically".
3.Unplug the Ethernet cord for about 30 seconds the connect it back to the Ethernet port.
4. check to see if you have a connection to the internet.
5. call your ISP to see if you line has had any disconnects or maintenance.
6. check the router status ( this will tell you if you have disconnected from the ISP 's server and need a possible reset .
7. Do a ipconfig /all to see if you have the "media disconnect" error > this is done by going to the command prompt and typing "cmd" enter then you DOS prompt will show.
8. check you status lights on the router to give this information to the tech when calling your ISP to walk you through a reset or check the connection on the DSL/ CABLE line.
I hope this helps. Have a great day!

Feb 19, 2011 | Belkin (F5D5231-4) Router

1 Answer

I have a IBM laptop computer with Windows 98 SE. Purchased a Netgear 802.11b wireless card. Card is Windows 98 SE compatable. Installed software and hardware. Am unable to obtain onlne connection despite...


We need to isolate and troubleshoot from wall out. First, you need to check that your internet line is working by connecting your computer directly to your internet line (take off the router from the scene). If that doesn't work, you need to call your ISP to get you up and running first with your PC. As soon as it's up that's the only time you can add the router to the network.

Once confirmed, follow steps from this site:

Dec 17, 2010 | NetGear Computers & Internet

1 Answer

My huawei 5830 only works when is connected into the laptop, but when i try on wireless it says i dont have an ip add and i cant get one

Have you configured the Wireless settings and also DHCP settings of your device?

Also, the TCP/IP network settings for the wireless connection on your laptop should be to obtain IP address automatically (which is default).

I'd suggest going to the following webpage where configuration is described step by step. Ignore the mobile network settings, as they are specific to the mobile network used, and are correct in your case, since you can work using wired connection. Concentrate on the DHCP and Wireless Basic & Security settings. The choices shown are for WPA2 encryption and are the best to use. For a pre-shared key (passphrase) use something hard to guess. I would also suggest changing the SSID (name of your wireless network) to something less obvious.
Once you've done the configuration and saved it, disconnect the device and try to find on your laptop the wireless network with the name (SSID) you configured, and connect to it.

Here's the link:

Please come back to rate the answer if helped :)

Aug 01, 2010 | Computers & Internet

2 Answers

I cannot get my laptop to connect to the internet either wirelessly or hard-wired. I have two other laptops, connected wirelessly, and a desktop connected via hardwire. It recognizes the router but says...

if you are trying through wireless, first unplug the wire from the laptop,

make sure that the wireless switch on your laptop is turned on.

click on start, control panel, network connections/network & internet/ Network and sharing center..

right click on wireless network connection Icon, if it says disable, it means it is enabled already.

then click on status..

from here the steps would differ from OS to OS

then click on Support tab (for XP)
check the address type, it should be "Assigned by DHCP"
and if you see the IP Address starts with 169., it is a bad IP and needs to disable the connection and enable it.

if the connection type is "Assigned Manually, right click on wireless network connection icon and click on properties and click Internet Protocol(TCP/IP) and click on properties, in this window, check the option "Obtain IP Address Automatically from DHCP"

click ok and OK ..

again right click on the wireless network connection icon and click on view available networks... click on your router name and click on connect..

now check the functionality.

if you are using windows 7 or vista,

click on status, click on details for the IP Address..

We see DHCP Enabled as YES or NO instead of "Adress type"in XP

if it says no, it means it is assigned manually. to change to DHCP , right click on Wireless Icon, select properties, click on IPV4 IP address and click properties, then select obtain automatic..

then try again..

hope this works,

Narendra Tirunahari

Feb 18, 2010 | Gateway 7330GZ Notebook

1 Answer

I am trying to setup up my wireless router so it will connect with a laptop i already have two desktops connecting to the internet but the laptop will not connect

things to check:

1. is your wireless network adapter on your laptop enabled? check under network connections and check the status of the wireless adapter, enable if required. (it could be disabled or the switch (if the adapter is built in) may be off.

2. once enabled configure your network adater to receive network configuration automatically, go into the network adapter properties, go down to protocol tcp/ip, select it and then click the properties button, select the "obtain and Ip address automatically" and select " obtain DNS server ip address automatically" hit ok, and ok again,

3. does the router have any key configured. if your router was set up by someone and this person configured some basic security on your touer he/she should've given you a network key and router name, that's how you can connect wirelessly to your router. find that info and attempt to connect the router by going into your wireless networks. if the name of your router is not visible, it may still be there, so you may have to type it in.

I don't know how computer savy you are,... if you need further explanation on any of the points above.. feel free to ask... and we'll guide you further or you find out what version your router is (ex, v1, v2, v3..v9) and check the documentation for your specific router's set up and user guide from this link

good luck!

good luck!

Nov 16, 2009 | NetGear WGR614 Wireless Router

1 Answer

Acquiring Network Address

reset the modem and the wireless router by powering them off for 30-60 seconds, then plug power back in. Wait a minute or so for the devices to reset then go to the PC and try to connect again

Good luck

Jan 26, 2009 | Dell Inspiron 2200 Notebook

3 Answers

Laptop wireless won't connect to internet signal is excellant

double click on ur wireless icon in sys tray.wireless network status is shown wireless properties scroll to internet protocol internet protocol properties choose obtain ip address auto and choose obtain dns auto click ok..try to connect if no connection use repair will see aquiring ip please wait.

Jan 13, 2009 | HP Compaq Presario v3000z Notebook

1 Answer

Problems connecting to internet on laptop

check your IE internet connetion settings follow ff. steps.
1. open Internet Explorer browser
2. go to tools, internet options or options
3. under options, select "connections" tab
4. under connection tab, select "LAN settings"
5. under LAN settings check if "Automatically detect settings" is mark check if not mark it check.
6. click apply to save your settings and click ok
7. close your browser and open it again

if you still having a problem,

try this steps to chek your wireless settings
1. rigth click the wireless network status bar near desktop time & date
2. select status
3. under status, select Properties
4. under properties, select TCP/IP settings and click properties
5. check if "Obtain an IP address Automatically" is selected if not select.
6. click also obtain DNS
7. save your settings and close the properties
8. after saving, wireless will reconnect
9. open your browser for Internet

hope this will help you

Dec 16, 2008 | Linksys WRT160N Wireless Router

2 Answers

Wireless and internet

1. Make sure that wireless settings are properly synchronized.
>> ssid/security key.
2. Check your computers wireless connection status
> Make sure that it is set to "obtain ip address automatically)
3. If still not working if computer is set to obtain ip automatically, try assigning static ip on wireless pc
> You need to know your router's ip address and dns
4. Disable firewall on wireless pc.

Jan 23, 2008 | D-Link RangeBooster G WBR-2310 Wireless...

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