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Canon power shot sd110015 will not upload pictures to the computer. i put in the CDrom and installed it already but when i connect my camera it said that device software had failed.

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  • aleksp Feb 18, 2009

    i don't know how to upload pictures from the cannon onto my mac!

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  • Computers & ... Master
  • 102,366 Answers

Try NOT connecting your camera to your computer.

The best way to download pictures from your camera to your computer involves removing the memory card from the camera and plugging it into a card reader (either built-in to the computer or connected via USB). This is likely to be faster than connecting the camera to the computer, and won't run down your camera's batteries.

Once the card is plugged in, it will appear to your computer as a removable drive. You can use the operating system's drag&drop facility to copy pictures from the card to the computer's hard drive, the same way you copy any other files. Or you can use any photo management program such as Picasa.
Organize edit and share your photos

Posted on Nov 20, 2014

2 Suggested Answers

Joed911
  • 4338 Answers

SOURCE: I have a Canon Power

Go to start>run. Type in msconfig, under startup, see if there is something referring to the canon software. If there is, un-check the box next ot it.
Then go to the control panel > add/remove programs> scroll down and see if you find the canon software. Delete it from here. Then try to re-install.
If it is not in add/remove>
you may have to go into the registry and delete all mention of the software.

If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
Thanks, Joe

Posted on Oct 10, 2008

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

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1 Answer

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Canon power shot won't upload pics. "Cannot connect to device."


It's very hard to troubleshoot software problems online, and it likely is a software issue. But why put up with the headaches of bad software in the first place? Please see the following blog article, as it describes the use of a card reader as a much easier, faster, and less error prone way to download your photos. In fact there are several important reasons discussed in the article for using a card reader vice downloading from the camera. USB Card readers are also very inexpensive these day, with cost virtually not an issue:

http://camerarepair.blogspot.com/2009/01/how-do-i-download-photos-or-pictures.html

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If you are running Windows XP or Vista in computer, hook USB cable between camera and computer, power up camera, Windows will recognize it and install required drivers automatically, click My Computer, Removable Disk, click folder and copy picture files and paste in some where in computer.

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Hi there

The A530 is equiped with a socket that allows you to connect to a USB connection on your computer. You will need the lead that came with your camera. Look for any spare USB socket on your computer. It looks like a small plain rectangular shape, mostly with a flat white strip inside it that will match the plug on your camera's lead. Make sure your camera is switched off, then connect your lead. Switch the camera on when it is connected and your computer should atutomatically detect it. It should say "Found new hardware." If you get to this stage, you're on the right track.

Next, launch the program you installed from the software cdrom that came with your camera. This should guide you through the next stage and allow you to send your photos to your computer.

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so this must be requested with CANON.

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