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I had a new sears heating unit installed by sears contractors yesterday. Before I purchased the boiler, I was told by sears salesman that I had a maintenance plan that included 24/7 repairs. 6 hours after it was installed, the unit started linking and is still inlinking. Upon calling sears repair, I was told that repair dept. is only opened monday thru friday, 8am to 5 pm. and would have to wait until monday. I was told by a sears answering service that the salesman had lied about 24/7 coverage, unfortunately most of our heating problems usually happen on the weekends. what can i do?

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Yes as with all big companies problems with comunications are a pain to say the least. Anyway it sounds like someone left a loose fitting. If you can locate the place where it is leaking there is probably a fitting loose there which you can tighten up with a couple of wrenches.

Posted on Sep 27, 2008

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Posted on Jan 02, 2017

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Can two separate convection units (microwave and oven) be combined/joined into one cord and plugged into one outlet and BOTH work efficiently? The contractors I hired combined all wires to both unit


You need to have the contractors return and troubleshoot the problem free since they told you they both worked when you purchased them. There's an implied warranty here. The two ovens should have been tested before the contractor left your house to prove they both worked together.

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Gas Condensing Boiler High Efficiency Heating



Ultra high efficiency boilers have become one of the best buys in home heating. These high efficiency boilers have changed dramatically from the first pulse boilers that I had the privilege of installing twenty years ago. Today’s condensing boilers are much more reliable and will not shake and rattle the windows of your house like those old beasts did.

If you are looking to purchase or install a new boiler for your new or existing heating system then you need to look a condensing boiler to heat your home with. In the past twenty years the condensing gas boiler has evolved to be a reliable, very efficient way to heat your home.

Radiant heating systems with the right design feature can easily heat your home at temperatures that use just warm water. At these temperatures the water is pulling the exhaust temperature of the boiler to very low points. This gives you extremely efficient boiler operation.
The boilers of today are made to operate continually at temperatures of 100F or less. At these temperatures it is not uncommon to have the combustion analyzer give me readings of 98-99 % efficiency. To get these types of readings and still heat your home the heating system has to be designed to work at these temperatures.

The right condensing gas boiler coupled with the right heat transfer system to get the heat into your home the right way will give you the most efficient heating system possible with today’s technologies.

Do a bit of research and find a heating contractor that knows exactly how to install a condensing boiler with a radiant heating system properly. For your radiant heating system to perform well at these temperatures, your boiler will need to be installed in exactly the right way. There is not a lot of room for error when designing very high efficiency heating systems. To wring every BTU of heat out of the fuel that is being burnt means that you are also on the ragged edge of supplying just enough heat to the building to over come the heat loss of the building at any given time.
http://www.fixya.com/support/r3706364-gas_boiler_condensing_best_features

http://www.fixya.com/support/r3597748-the_extra_benefit_of_a_modulating_boiler

http://www.fixya.com/support/r3583943-condensing_gas_boilers__the_best_radiant

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Installed a year-and-a-half ago, problems so far: thermostat replaced on hot water tank within one month of installation, one pump replaced, leaking plug in the front of boiler with Dunkirk rep never


Its probably time for small claims court and a new company to install good equipment. Have a couple different companies/contractors give an estimate and possibly expert advice/witness you would then be able to use in court so you can get reimbursed from a bad company. Hope it all works out.

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I had a Kenmore Bottom Freezer Refrigerator installed yesterday and when the installer left he told me I could put all the food back in both the fridge and freezer. Today all my food in the freezer was...


Hello Amelia;

My Name is peter. I am a retired field service refrigeration technician.

You have a brand new unit off the floor. You do not have component failure problems.

You purchased a floor model. Floor models are set in the; "Demo Mode". In this mode your unit will not cool. Taking a unit out of the demo mode depends on the model. You need to contact your place of purchase to determine what buttons you need to press to get the unit out of the demo mode.

The people who deliver the units for Sears are contractors. Physical contract laborers. Most can not speak English.

I should know, I am a former Sears Home Service refrigeration/ A&E factory Service technician; all under the same umbrella. I have heard all the complaints about Sears deliveries.

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On the happy side, if you tried to re-heat the boiler and found this problem straight after it failed, the thermostat may still re-set once the unit cooled down. So leave it a day and try again. Alternatively, it could be a burnt out fuse or on the less happy side, a burnt out boiler.
If no lights come on its a failed fuse. But if everything else is normal but it still wont heat, the best option is to take it for a service to a qualified technician as it may be that the boiler was damaged.

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Broken heat exchange in boiler leaking hot water onto pilot light


Maang, You are a year older than me, so lets see if I can point you in the right direction.(1) If you have access to the internet you should be able to find a manual for an "Ideal Classic Boiler".(I just did) but you'll need to print it out - 40 pages. (2) It is 12 years old and is past it's half life. You might consider a whole replacement boiler - installed by a professional contractor rather than replacing a cracked section of the heat exchanger. Any equipment is only as good as the installation and proper setup when it is new. (3) You should NOT be smelling any gas in the house, period - unless you have a leak. You may be smelling carbon dioxide which is from burning fossil fuels - escaping from the crack in the heat exchanger. (4) What happened to the "Warranty" ?. Before you blow yourself up, Don't try to light the pilot anymore. Call a legitimate contractor.

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1 Answer

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1 Answer

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