Question about Office Equipment & Supplies
When I removed the jammed paper I must have tripped the paper load switch. Since I never use the cartridge function, I neglected to to check the paper supply light. Finally, I checked it and found that I was indeed in the cartridge mode. I hit the switch putting the printer in the in the upper supply mode, and the problem was solved. Thank you for your interest.
Posted on Sep 29, 2008
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Posted on Jan 02, 2017
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Jun 03, 2014 | Canon PIXMA MX310 All-In-One Printer
Clearing credit card-sized paper jammed inside the printer
Credit card-sized and 4" x 6" sized paper must be loaded properly. If this media is not loaded properly, it will feed into the printer and will not exit. Credit card-sized paper should only be loaded in the ASF and in portrait orientation. 4" x 6" sized paper can be loaded in the ASF or cassette. But must be loaded portrait orientation.
If credit card-sized paper was loaded in landscape orientation in the ASF and did not eject (exit), please follow this procedure.
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