Question about Kodak EASYSHARE 5300 All-In-One InkJet Printer
Trouble - The printer worked fine in all applications until one day I pressed print and MS Word Launched and launched again and again... I've had up to 80 MS word appearances launch before the comp locked up requiring a hard/cold boot.
I tried support, they suggested upgrading the firmware..
I did so, no change..
I've tried uninstalling/reinstalling the Kodak software.. I've tried it with a driver only install.
I've tried uninstalling reinstalling MS Word..
I went so far as to do a complete restore on the comp and reinstall and update everything with the same result.
Out of ideas, I need Word.. and I need my printer any suggestions?
Hate to ask the obvious but; do you have any antivirus software running?
And, when you say 'complete restore and reinstall,' did you do the restore from the files on the D: partition or from CD/DVD? The latter procedure may be reinstalling the problem too.
As much as it pains me to write this, if I had all the necessary disks, I would reformat the drive, a full reformat, not a 'quick' one. I hope you have your personal files backed up and that the 'problem' didn't get backed up with them.
I've not read of a virus that does this specific kind of chaos but I also can't think of anything other than a nasty bug that could do this.
Posted on Sep 27, 2008
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Posted on Jan 02, 2017
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