Question about Kodak EASYSHARE 5300 All-In-One InkJet Printer

1 Answer

Kodak Easyshare 5300 launches MS Word when i attempt to print

Trouble - The printer worked fine in all applications until one day I pressed print and MS Word Launched and launched again and again... I've had up to 80 MS word appearances launch before the comp locked up requiring a hard/cold boot.

I tried support, they suggested upgrading the firmware..

I did so, no change..

I've tried uninstalling/reinstalling the Kodak software.. I've tried it with a driver only install.

I've tried uninstalling reinstalling MS Word..

I went so far as to do a complete restore on the comp and reinstall and update everything with the same result.

Out of ideas, I need Word.. and I need my printer any suggestions?

Help

Posted by on

  • baba926 Sep 27, 2008

    Sorry forgot the details:



    Toshiba Laptop M30X/M35X Series

    Mobile Intel Celeron M processor 330 (1.40 GHz)

    512MB 333 MHz RAM

    Win XP SP2

    MS Office 2003

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  • Kodak Master
  • 5,568 Answers

Hate to ask the obvious but; do you have any antivirus software running?
And, when you say 'complete restore and reinstall,' did you do the restore from the files on the D: partition or from CD/DVD? The latter procedure may be reinstalling the problem too. 
As much as it pains me to write this, if I had all the necessary disks, I would reformat the drive, a full reformat, not a 'quick' one. I hope you have your personal files backed up and that the 'problem' didn't get backed up with them.
I've not read of a virus that does this specific kind of chaos but I also can't think of anything other than a nasty bug that could do this.  

Posted on Sep 27, 2008

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Posted on Jan 02, 2017

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