Drum is making a loud banging noise during spin, it is brand new
Some banging or knocking during the ramp up to spin speed in this washer is normal. It is difficult to determine whether your washer has a problem or not based on your description. This banging lasts for varying amounts of time until the load is balanced and the washer ramps up to the full spin speed. If the load can not be balanced on the first attempt, the washer will ramp down and then tumble and attempt again to ramp up to speed.
This may be the same thing that you are hearing when your washer ramps up to spin speed. Since the washer does spin at the full speed, there is not likely a problem with the washer. The components are designed to withstand repeated vibration and reasonable banging or knocking.
The washer will vibrate to some extent at high speed. If you feel that the vibration is excessive, I recommend that you check the stability of the leveling feet. Press down on the diagonally opposing corners of the washer to check for play. If the washer rocks at all when conducting this test, I recommend that you adjust the leveling feet to eliminate this play even is the washer is not perfectly level after making this adjustment. This may help reduce the banging and vibration. Other than that if it is brand new call the people who you purchased it from so you don't void any warranties by taking it apart.
Sep 08, 2011 |