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hit start on your computer and click on printer and faxes - follow the directions.
if this doesn't work, click on start, click on control panel, click on add new hardware and follow directions.
if it still doesn't work post this question in the computer section
Take off the ribbon, just inside the rt. side frame of the printer is the mech. for L/O feeding. There is an arm that moves back and allows the feed to ****, that mech. is probably gummy, lube with some WD40 on both sides of the printer (the left side sets up correction lifting.