Question about Tomtom ONE GPS Receiver

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Tomtom one frozen on start up no x

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  • Anonymous Dec 25, 2008

    Tom Tom One Stuck on White Screen

  • Jean-Philippe RAPP May 19, 2009

    tomtom one first edition:
    on startup : no sound, nothing, just a white screen.
    turns to black during reset, but then shows a white screen again.
    The battery is fully charged (4.09V), but the unit does not start.
    Any idea ?


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  • 51 Answers

Uuninstall and reinstall app
www.tomtom.com/9091

Posted on Aug 24, 2009

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Dec 30, 2008 | Tomtom ONE GPS Receiver

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My tomtom receiver is frozen on the start screen.


Connect your TomTom to the USB cable then turn on your TomTom in that order. Go to "My Computer" and open the drive that is your TomTom. Copy and paste your map folder to the desktop. Delete everything on your TomTom (don't format). After deleting everything on your TomTom. Open TomTom Home. TomTom Home will tell you, you need an application for your TomTom. Let TomTom Home load the application. You will probably have to do this at least 2 times to get the latest application for your device. After TomTom Home has loaded the latest application for your device closer TomTom Home and copy and paste your map back onto your TomTom. You should be ready to go after doing this. Make sure you do not skip a step when doing this.

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The screen is frozen on the legal notice menu.


This article from TomTom will help:
http://www.tomtom.com/support/index.php?Language=1&query=how+to+replace+battery&FID=9080

Hope that helps! Should you have any further questions,please feel free to post them here.

P.S. – I would greatly appreciate a FixYa!rating if the solution I provided fixed or helped you resolve your problem.

Thank you for using FIXYA!

Cheers!
IrishDruid

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GPS 910 HAS FROZEN SCREEN


First, do a reset:
http://www.tomtom.com/support/index.php?Language=4&query=reset&FID=7134

If no result, do a hard reset:
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  2. Press power button while pressing reset button
  3. Release reset button while still pressing power button
  4. Device should start, hold power button pressed until you see white text on screen, last line should read "RTC..."
  5. Release power button

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