Question about GE Energy Star PDS22SIS Stainless Steel Bottom Freezer Refrigerator
This is my THRD service reporting problem with GE Profile PDS22SBRBLSS
FIRSTLY, the bottomn freezer stopped working. The arrogant serivce repairman told me it was the "motherboard". I paid $367.25 to have it repaired. TWO days later, the temperature indicator was worse than before. It went as high as 29 degrees.
I called GE again and they sent out another technician. He told me that it wasn't the "motherboard" but infact the compressor fan. It was NOT working. (I got a refund from the motherboard)
THREE days later, it stopped working again. (It never ever did get to zero-Just remained at 29 degrees)
I called them back and they returned a THIRD time. It was the original motherboard that the first technician installed. It was defective.
Now after a week, the temperature led indicators are OFF. The fridge and freezer appear to be working and keeping things cold/frozen however the indicators are now reading 25- freezor and 40 -fridge
CAn ANYONE tell me what is going on with this lemon of a GE Profile fridge?
Frustrated in Toronto
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Posted on Jan 02, 2017
I finally called GE about the non-working LED's and the temperature fluctuation. It's a known problem as many consumers have posted online. I called 800-386-1215 several times. What I found is I'd get different menu options nearly each time I called. The way I got to a 'helpful' human follows: Call above number; you will/may here a voice that states only 'for recalled appliances press 9' (may also have options for repair or parts) PRESS 0; next menu PRESS 5; you'll hear 'for less than 1 yr old press 1' and 'for more than 1 yr press 2'. In my case I pressed 2, then got a menu with 'for refrigerators PRESS 2'. Spoke to a woman who never denied that GE has a motherboard problem. She offered to provide a free motherboard but no labor. I asked (to be sure) if I would have to pay labor, she said yes or I could have $400 off a new crappy GE fridge. She said I would have to have a repairman come to diagnose the problem, then order the part and then come back to repair. I then said, 'You're telling me that I have to pay for TWO service calls to repair a known GE defect???? How much should I expect to pay for these TWO service calls???' She then asked me to hold, then came back on the line and told me that GE would pay the labor for the repair.
I also asked if GE was willing to do anything about the 25 cent door latch that cracked after 11 months (and is attached to the door gasket a $228.00 part) or the rusting wire freezer baskets and was told no. Hey, worth a try! The fact that they said no ensures that I will continue on my crusade to warn anyone who'll listen not to buy GE! Keep calling, after I got the right menu the wait was short the whole call was less than 15 minutes.
Posted on Sep 17, 2008
Check and make sure fan in frezer section works properly.you should be able to hear fan slowing down when you open freezer, or find door switch and press and hold..hope it helps you..
Posted on Jul 07, 2009
As the weather is getting warmer for many people their freezer and/or refrigerator do not work right because of a dirty condenser coil...
Check out this tip that I wrote about that... it is a great place to start trouble shooting your unit...and something that you can do rather then calling a repair person to do a simple thing for you...
Refrigerator Condenser Coil Cleaning Refrigerator Repair
Refrigerator Troubleshooting Refrigerator Compressor
Refrigerator Compressor Start Capacitor and Start Relay
Posted on Aug 12, 2010
SOURCE: My Fridge GE Profile PDS22SBR,
We must admit that your description is a little shocking since you have replace so many parts and the two obvious that you should check first you did not even mention them. So you should check if the above fan is working and if yes if the dampner is open free from ice or other object. All the parts of your model can be found in this link below.
We must admit that your description is a little shocking since you have replace so many parts and the two obvious that you should check first you did not even mention them.
So you should check if the above fan is working and if yes if the dampner is open free from ice or other object.
All the parts of your model can be found in this link below.
Posted on Nov 01, 2010
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