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Any DIN style radio will fit onto the existing cut out.
Stay with Sony CDX family. The connect and color code will be the same.
Do you still has the remote control for this Sony CDX-C5005? This remote has an "ATT" (almost like mute) //// lower left hand button. Aim the remote to the radio and press the ATT button and see is the volume restore to normal. Click HERE (skip to page 6) for a sample picture of the remote.
Double check your settings on your radio. Mostly your Fade levels. If that is not the cause you may a chip going out in the head unit. The chip is fairly simple to purchase, remove and replace depending on your soldering skills. Let me know if the fade levels correct it. If it doesn't then I will help you find the replacement chip to order and replace.
Very well could be your amp setup. The only reason you would get lound sound from the stereo is if the mute is on or the audio outputs are fried. have you tried to hook up the stereo directly to a single speaker?