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I have a Dimplex XL6N heater in my bathroom which was already there when we moved in a few months ago. It has worked OK up to now but has suddenly stopped working though the light on the power switch still comes on & off as before. I have not obstructed the vents or any of the things you're not supposed to do. I do have the instruction book which would indicate it may be an emergency cut-out or the element may have burnt out(??). Is this the sort of thing I could investigate myself or should I get someone in to look at it? Thanks, Fiona

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Hi Fiona, Unless you a little about elec. and have or get a multi-meter to test the circuits I would suggest to call someone. To test it yourself FIRST MAKE SURE THE POWER IS DISCONNECTED!! Then you will need to disconnect the element and ohm it out to see if it is open or closed. If you get a reading then it is closed and ok. There are also limit switches that keep the heater from over heating that will fail. Other than that there's not much to a heater. If the fan does not come on it's probably a relay.

Posted on Sep 27, 2008

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http://www.dimplex.co.uk/assets/kb/operating_instructions/0/Cadiz_Eco_Instructions_Issue_0.pdf

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Basically, thermal storage heaters heat ceramic bricks during off peak hours (during the night), store the heat to be used during peak hours (during the daylight hours), when electricity is more expensive per kilowatt hour.

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This type of heater is found primarily in European countries and Australia. They are designed to take advantage of Off Peak Electric Rates. Thereby, saving the consumer on their electric bill.

Below is a link that will explain to you the proper operation of your storage heater. You can print it for future reference, if you like.

http://www.ehow.com/how_7343441_operating-instructions-storage-heaters.html


Hope this information helped answer your question.

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Apparently, the heater is overheating and the overload switch is shutting the heater element off.
Contact Dimplex USA Technical Service at 888-346-7539 for assistance in solving this problem.

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Hi, i've found out that the flame sensor (rod that sits within the flame) is fouled with carbon on the surface. I believe this shields the rod from proper heat detection and the sensor reports that there is no flame and to shut off the gas valve to avoid explosion. Once you pull out the rod and cleaned it with a wire brush, it should fix the problem whatsoever.

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http://www.storageheater.co.uk/Manuals/Dimplex/XLSN%20Operating%20Instructions.pdf

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Jan 03, 2011 | Heating & Cooling

1 Answer

Water not hot enough, have to open more than one hot water faucet to get hot water


The Dip Tube "The dip what?" you might say. In every water heater, there is a plastic tube parked in the cold port that brings cold water to the bottom of the tank to be heated -- and preventing it from mixing with already-heated water in the top of the tank.
If that falls into the tank or splits or breaks, then cold mixes with hot and suddenly your water heater doesn't work nearly as well as before.
There's a ton of Americans out there who know all about this because of a debacle a few years ago. The company that makes most of the dip tubes in this country changed its formula for the plastic. The new plastic was prone to disintegrate in certain conditions. The operative time period was August 1993 to March 1996. Aside from gradually or suddenly having much less hot water, the telltale was finding bits of plastic clogging faucet aerators.
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Debacles aside, you should also be aware that even good plastic will eventually become brittle with age and hot water. We've found dip tubes in old water heaters that were split and broken. It's entirely possible for a water heater to outlive its dip tube. Simply replacing this inexpensive part can restore your tank's function to new and save you the cost of a new heater. So think about that before you run out and buy a new one if you experience this problem.
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http://www.waterheaterrescue.com/pages/WHRpages/English/OrderPages/XCart/Sediment-Control-Flush-Kit.html

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May I ask what make and model it is and where you bought it?
Then, I can find more specific information on it.

Sometimes there are circuit breakers or switches that need to be switched off for a certain amount of time if the breaker is tripped.

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