Question about Motorola Mobility RAZR V3

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Keypad acting up!

I have a Motorola RAZR V3, and for some reason, the keypad doesn't work. When the phone is off, and I press the red "End" button, it turns on the phone, and that should mean that it works.. But when the phone is on and to the main screen, none of the buttons work. I press all the buttons and for some reason it goes to the Camera frequently.. Any solutions?

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  • vgetson Sep 27, 2008

    I have had this phone replaced already (under warranty) for the same reason and now it is doing it again. All of a sudden the keypad freezes, I can only turn it on or off -- no other key works. I have taken out the battery, left it off all night, turned it on and off several times -- nothing works... Apparently a common problem in this model of razr...



  • Brenna_judd Sep 27, 2008

    My keypad doesn't work but I can turn my phone on and off. Then my camera turns on and off but none of the other buttons work.

  • SurgicalBomb Oct 11, 2008

    I found a better solution. I got pissed off and gave up with the phone and just didn't bother it and then it ended up working the next day. :)

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  • Master
  • 7,752 Answers

SURGICAL - you need to replaced the mobile flexcable in the phone also have the repair center flash the keypad flexfile back into the phone.

BRENNA - replaced the flexcable

VGETSON - you need to flash a file call keypad flex into the phone to correct the keypad freezing up on you.

Posted on Oct 05, 2008

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