Question about Neff 23 in. T4343 Electric Cooktop

4 Answers

Safety lock on Neff hob

I have a ceramic hob and the child safety lock is on and I can't get it off. Can you help pse

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  • theresa25 Oct 08, 2008

    Key sign appeared above the on/off button to resolve just press the on/off button for five seconds

  • ogoreilly Jan 16, 2009

    I have the same problem. The lock is on and I can't get the cooker to work at all. To suggest that you can put the temperatures to 2 is nonsense as I can't get any response, except when I press all three left hand sensors together I get the E response. This all began when I let some egg white fall on the stove top. Please help.

  • pat harley Oct 07, 2013

    i tried that no good nothing happens

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I have a Neff T4344N0/08. I cannot stop all four hobs flashing - ie: I press the 'on' button all four flash, I then choose which one I want to use plus the number but they all keep flashing instead of stopping after the usual three or four. Please help - have I pressed something I shouldn't, perhaps a child lock?

Posted on Apr 20, 2010

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I'd be grateful if anyone has sorted this problem out - my Neff hob has been nothing but trouble since it was installed - it turns itself off when I'm only using one of the five hobs, has ruined Christmas dinner for the last three years and had to have something extra installed by an engineer shortly after installation as he said Neff had identified a problem with the electronics. Mine has now shut itself off apart from the security light flashing so I can't use the hob at all. Looks like something from the oven for dinner today. Very disappointed with the hob.

Posted on Oct 10, 2010

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Have power to the hobs but no heat at anytime. it some times makes constant buzzing noises and after switching it off fuse pops out.

Posted on Sep 23, 2011

To deactivate mine is as follows (copied verbatim from the manual)

to deactivate the childproof lock is the reversal of setting it -
turn all four hotplates to setting 2
turn off all the hotplates in order from right to left
touch the main switch for at least 5 seconds, once the five seconds is up you will hear an accoustic noise.
it is now deactivated

to turn it on with the childproof lock on you have to touch the main switch for 4 seconds

Posted on Sep 29, 2008

  • Elaine Andrews Nov 17, 2011

    I have the same problem. Where/what is the "main switch"

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1 Answer

UNLOCK THE LOCK OF CHILDREN IN CERAMIC


Hi and welcome to FixYa,
I can not insert the symbols here to properly answer your question so, I found the manual and you can read the steps on page 9 here:

http://awadnahas.net/pdf/UserManual/bf7e9e9b-cc9e-46fc-94a7-5965a2d61b18.pdf

This is copy and paste from the manual and the symbols will not come out:


Switching off the child safety device

• Start the hob with ( ' ). Do not set the heat settings . Touch for (Up arrow) 4 seconds. The

symbol ( 0 ) comes on.
• Stop the hob with ( I )

The symbols I typed above are not 100% as they appear in the manual.
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Have a baumatic ceramic hob displayin letter 'L'


Got the same problem, and remembered I've kept the manual book
L means locked. I dont know how Ive managed to do this as well

Anyway it says:

Cancelling the key lock
After switching ON the control the child safety feature can be deactivated. Here it is necessary to simultaneously operate the front right cooking-zone-select-key and the MINUS-key and then operate the MINUS-key alone. If all steps hae been carried out in the right order within 10seconds the key lock gets cancelled and the control is OFF. Otherwise the input will be considered incomplete, the control remains locked and switches-OFF after 20 seconds.

After a renewed switching-ON/OFF key all displays show 0", the display dots are blinking and the control is ready for ooking. If a cooking zone is "hot", "H" will be displayed instead of the static 0".


Followed their instructions & still not worked. ,I am still confused and baffled after these instructions........................




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