I have 6400 printer won't print online attached to pc using parallel port but the printer works offline coz i can print the configuration using printer panel...Any other idea what other things i can check?i tried to print using MS word but still wont print. replaced cmx board but encounter table mismatch error on panel. i try loading configuration but still cant load program from diskette using printer parallel port. I'll appreciate any assistance that you can share with me
IBM does not manufacture printers any more, they outsourced that to other places like Lexmark & ProPrinter, so we have to figure out which outsource place is relevant & what name they have for whatever corresponds to 6400 driver.
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If you tell it to print and the item goes into your Que for printing. In that screen click on the printer tab... In the drop down verify that the "Use Printer OffLine" does NOT have a check mark next to it.
HP provides details of the problem on its website. The
problem usually occur on PC laptops or when printing across a network.
HP offers several fixes for the problem.
First, check your Windows print queue and ensure the printer
is not set as "Paused" or "Working Offline." This can often clear the
problem and resume your printing.
The problem can also be caused by printer driver issues. Try
uninstalling and reinstalling the printer driver. Connecting your
printer directly to your computer using a parallel cable may solve the
problem, but this may not be practical in all cases as many modern
laptop computers do not have a parallel port.
"Power Cycle" Your printer. Shut down the printer, unplug
the power cord from the socket, give it 5 minutes, plug it in again and
turn it back on. Try to print.
If the printer still won't process a job, shut down and restart your computer.
Check your printer cable connections to the computer.
Check the printer for any paper jams, check the trays, and
also pull out the toner cartridge and/or remove any paper jam, if you
find one. Put the cartridge back in. Then try to print.
If after completing the steps above, the printer is still
not working, click "Start," then "Settings," click "Printers," and the
printer folder will open. Make sure your HP LaserJet 5 is selected as
the default printer.
Double-click your printer, and delete everything from the print queue, canceling all the print jobs. Close out the queue.
Right-click on your printer icon and make sure it's not offline. If it is, then click "use this printer online."
Right-click your printer, and click properties. Make sure
the right port is selected for your LaserJet 5 Printer. If you are using
a parallel cable, you are most likely using an LPT port; if USB, then
look for a USB connection in the list. If the port connection is
correct, try to print again.
It's still not printing? Click "Start," then "Control
Panel." Double-click "Programs and Features" or "add or remove
programs," uninstall your Laserjet printer software, and restart your
Insert your Laserjet software and driver disk. Proceed to
reinstall your printer software and drivers. Then test the printer
again. If it is still not working, you probably will have to seek
Printers often go off line for no reason. It can be genuinely off line or the pc is just not seeing the printer anymore To put it back on line all you need to do is open the print queue (double click on the printers icon in printers devices/ printer and faxes) go to File and in the drop down list it will say "Use printer Offline or Use printer online. click on it and if the pc is seeing the printer if will change and the printer will then start up and print. If this does not work then check your cable to the printer or your network connection to reestablish the connection.
1. check the usb or parallel cord to the PC to see if it is connected proper ly 2. clear all print document on the pc 3. If the "online" light will not come on this may mean that the cord is not completely in the connection socket. 4. check Dip switch for parallel cable ( should be 3 ON, 4 ON, 5 ON) this is for USA settings 5. check paper roll ( if at the end of roll it will shut down if proper paper load is loaded. 6. When temperature at the print head is high printer will go "offline" 7. check the alignment of the ribbon also
The issue may be resolved by clearing the pause printing in the printer driver or by setting up a parallel connection with the computer.
Clear pause printing
From the Windows Desktop, select Start , Settings , and Printers .
Right-click the HP LaserJet printer icon that is being used.
Select the Work Offline or Pause Printing option (if enabled) to remove the check.
Print the document again.
Establish parallel connection
Turn off the printer or remove the printer from the network.
Connect the printer to the PC using a parallel cable.
Power on the printer.
Print the document again.
If the User Intervention Required message reappears, disable or remove any HP LaserJet software utilities loaded on the system (for example, Status Window, HP Toolbox, etc.). Prove printer functionality and troubleshoot communications; try printing again.
Uninstall and reinstall the driver
After performing a cold reset on a product installed with USB, a higher DOT4_00x port is created, causing the printer to hang while printing.
This is required with products installed on a USB port only.
Uninstall the USB printer driver.
Remove the HP folder and AIO folder from the hard drive.
Reinstall the USB printer driver.
This error can occur if when using a network or printing from a laptop. When the print job goes into a pending status, the printer is either in Work Offline or Pause Printing mode.
Hope this helps. Please rate my response. Thanks. Have a good day.
Go to your printer list (Start - Printers and Faxes or Start - Control Panel - Printers and Faxes). Find your printer, right-click on it and you should see an item named, "Use Printer Offline" or "Use Printer Online" in your list. If you click on that item, it will toggle back and forth between the two settings. If it's offline, it will say, "Use Printer Online". Also, the printer icon will be grayed out if it is offline.
Move mouse pointer on to your printer icon in the Printer folder. Does a right click and click on the sixth line of the menu (“Use printer on line”). Then it will change as “Use printer offline”. Make sure the printer is set as default printer.