My DVD player was working fine, but then suddenly the sound disappeared. I tried a new cable connector from the DVD player to the TV, but still no sound. I double checked to make sure all the connections were in the right place. I double checked the mute and volume options on the remote, but still no sound. Any ideas?
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Hi This all depends on how you connected the two. If you used the component cables then you've forgotten the audio cables. If you're using an s-cable then you've bent a pin or the connector is not centered. If you're using an Html connector then the cable may be bad but my money is on the DVD player being bad.
Its probably the update. Samsung has had a history of pushing updates then having to send a new one to fix the last one. Sites like AVS forums are full of good info. If there's alot of people having the same issue it helps you identify the culprit. In these situations there's only 2 possible culprits the update or the player itself. If its still under warranty take it back and confirm its the update. Or, wait for the fix.
This dvd player is having a problem with the video input /output circuits. This could be a minor problem with a loose connector or some over expanded solder joints. It could also be a problem with the video ic have a problem with its circuits. The connector problem and the possible cold solder joint problem can be repaired. The dvd player must be taken apart and the connection cleaned and repaired. If the problem is with the video solid state components, you will have to have it repaired by a service center. The video has a main ribbion connector that connects the laser lens to the main board video inputs. This ribbion cable usually will run under the laser transport mechanism. It is connected to the main board and laser transport by clamping connectors. You can look and see if this connector is loose or bent and has lost its function. Try cleaning the contacts points of the connectors and the connectors on the main board and laser transport.Also look for bad or cold solder joints in the areas of the connectors. Try to resolder these points.Use new solder to insure a good connection. Remember to only work on these dvd player with all power disconnected. Always wear anti-static wrist bands and gloves when working on the dvd player to prevent further damage. If the cleaning and repairing the of the possible cold solder joints do not repair the problem, you probably have a bad video chip and should replace the dvd player.I hope this information helps you with your problem.
Have you tryed a differant audio input on another set or on that same set. Are the audio cables good?? If all this is ok then the D/A converter inside the unit is defective and most likely it wont pay to repai sorry