Print sensor cannot tell that the color cartridge is installed (Lexmark 33). After color cartridge installation, I get the message that "color cartridge is missing". This error message interferes with printer performance. Help.
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There are some Lexmark color laser printers that are capable of black-only printing w/o the color cartridges installed, unfortunately, the Lexmark C720 printer is not capable of printing with only the black cartridge installed.
The Lexmark machines are designed to kick out anything it suspects may be refilled. If your old cartridge has bad print nozzles this may be tripping the error. Printers are typically for sensitive with their color cartridges anyway because the manufacturers make more money on the color ones. You can try looking around the settings on the machine and in the printer preferences to see if you can tell it to ignore the ink levels and see if you can continue to print.
Title: How to Install/Change the Print Cartridge
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Z65 Color JetprinterHow to install or change the print cartridge; Microsoft Windows 95; Microsoft Windows Me; Microsoft Windows 3.1x
Microsoft Windows 95/98/Me: (Applies to all printers)
Click Start, Programs, Lexmark Series.
Click Lexmark Control Panel.
Click Print Cartridge installation.
Depending on which cartridges you are using and which printer model you have, select Install Color Cartridge or Install Black Cartridge or Install Photo Cartridge.
Carefully remove the tape covering the printhead of the print cartridge. Important: Be sure to remove all of the tape. Do not touch the copper area on the back of the cartridge.
Insert the print cartridge into the print cartridge carrier.
Push the cartridge back until it clicks into place.
If the print cartridge moves loosely in the carrier, it is not locked into place. Repeat step 7.
Click the appropriate Cartridge Installed option in the printer software.
If you choose to install a new print cartridge, you will be prompted to align your print cartridges. The printer will print a page with a bi-directional alignment pattern. Follow these steps to align the cartridges:
On the printed test page, locate the number under the Bi-directional Alignment pattern that comes closest to forming a straight line.
Enter the number as the Bi-directional Alignment setting in the Alignment Cartridge screen.
Can't be reset. The Lexmark 32 & 33 (and porbably som others) contain a low ink sensor in the cartridge that once activated can NOT be reset. The key would be you have to refill before the low ink sensor gets activated. Don't know at what ink level that is, probably around 1/4 remaining.
found solution: driver software had an error while installing & only installed half the proper software. i had to uninstall the lexmark 5200 serious software completely & download it again from the lexmark website.
i talked to the lexmark customer service live chat line on their website & found out what the problem was. they are very helpful, i highly recommend using it if you have a problem with your lexmark product!
pretty simple solution, its just a little time consuming.
1. On your PC, go to Start, Programs (Windows XP: All Programs), Lexmark series. 2. Select the Solution Center. 3. When the Solution Center appears, click on the Maintenance button. 4. Select the option to Install a new print cartridge. The carrier should slide over at this point and allow you to insert and/or remove cartridges. 5. Make sure the correct cartridges are installed inside the printer first, then inform the software which cartridges have been installed. Note: This applies also to installation of a single cartridge. 6. Print the Print Alignment page to ensure the print quality is satisfactory. 7. Close the Solution Center.