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The error is caused by the small micro chip on the magenta toner cartridge. You may be able to purchase a chip from a toner cartridge remanufacturer but I would return the cartridge to where you bought it and tell them it is faulty and have it replaced.
Otherwise purchase another toner cartridge.
the printer will not accept it, have it return where you purchased and tell them that you have recieve an expired ink cartridge and your printer wont accept or charged it when it is installed, send it back and have it replace
I was looking for a manual online but did not find any, you can check your manual on how to reset the printer. They normally have it in the manual and once you reset it, the printer will return to factory settings including releasing the scanning part.
I went online with HP chat last night and the fix is to go into the printers folder and right click the printer, go into properties and advanced then check off "print directly to the printer"....worked for me :-)
CARTRIDGES CAN NOT BE DETECTED PROPERLY
Remove and return the Carts on the Printer do this twice then Use HP Software Cleaning Method. CLEAN THE HEAD
Hope this helps
If you are having trouble with Newly bought items save your self from headaches by returning
them and demand a replacement or a refund! You may have purchased a
reconditioned\repaired\factory defect product.