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I recently had a virus that was slowing down my computer and constantly adding pop-ups so I took it in to the Geek Squad and they removed the virus and got everything running well except that when I tried to download some pictures from my camera with my memory card the computer doesn't seem to be able to read it. I have done this many times before very simply. I use the Picasa softward and it has always worked very easily. What do you suggest??

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Janj1014,
Have you tried to download you pic directly from the camera. Use a USB cable connected to the camera and to the PC and see if it will read it from camera.

Posted on Sep 27, 2008

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