Question about Epson Stylus RX500 All-In-One InkJet Printer

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Scanner not working

Copy does not work, sometime I get a scanner error and other times it just prints a very faint image of the paper I'm trying to copy.

I took the scanner cover off the printer and found the ribbon cable is twisted and strained. Looks like the electrical connection is bad.

Does anyone know how to get replacement parts for this or a reasonable repair site? I think it will cost me more to fix than buy a new one.

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Yes, its true. It will cost more to repair the printer than have it replaced. But If you need a servicer, reply with your zip code ill see if i can search one for you. For the parts of the printer, go to compass-micro.net.

Posted on Oct 29, 2008

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1 Answer

There is a faint line when i make a copy


you culd try to clean the scanner glass. open the top document feeder and make sure that the big platen glass as well as the small scanner glass is comletely clean.
If the fiant lines apear if you print as well the problem is most likely with the imaging process and the unit will have to be taken to a service centre to be looked at.
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Epson cx3200 printer has printing problem


Hello cockie ,

You can diagnose most problems by checking the control panel LED's for ink out, paper-out or copier problem.
If a problem occurs while you're printing, you'll see an error message in the progress window on your computer.
It may also be helpful to try running a printer nozzle check.

See the following message problems and solutions:

Error Message Probable Cause No color or black ink cartridge - - >
Press the Color Copy button to install a new ink cartridge.
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The indicated cartridge is out of ink Ink cartridge error - - >
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There is something wrong with the ink cartridge. Paper jam or misfeed - - >
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Paper is jammed. Press the Color Copy button to clear the jam.
See the User's Guide for more troubleshooting tips.
Paper out - - >
Load paper in the sheet feeder and press the Color Copy button.
Paper is out. Load paper in the sheet feeder, then press the Color Copy button to continue printing. Scanner unit open - - >
Close the scanner unit.
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See your documentation and call Service if necessary.
Press the On button to turn off the EPSON CX3200. Check the transportation lock and unlock it, if necessary. Turn on your EPSON CX3200 again. If the error message still appears, contact your dealer or EPSON. Printer error - - >
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Press the On button to turn off the EPSON CX3200, then press it again to turn it back on. If the message still appears, contact your dealer or EPSON.

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1 Answer

How do you scan an image onto the computer using the Canon MP190 series? Ive tried hitting scan and it only tried to copy the image and print onto paper.


Place the paper you wish to scan on top of scanner.

1. Go to window start manu.

2. Find picture board.

3. Click the file manu at picture board, and find the scanner.

4. Click the scanner and it will scan the paper as soon as you click ok...

5. After completion of scan, click "save as" and name the title wish to make.

That's all...

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1 Answer

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1 Answer

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1 Answer

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1 Answer

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You have a scanner problem.  You might try and make sure you're using the right plug for it.  If you can figure out how to take the glass off, you should try cleaning all the glass and mirrors.  You should also clean the area just above where the scanner rests when it's not being used (you'll see a white strip there).  If none of this works, you'll probably need a new scanner.  Junk the thing.

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