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An error has occurred on the printer. It is telling us to remove the print head and reinstall it. However, the Quick Start Guide does not show us how to do this. Please advise.

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Most printers will have the print head come to center when you open the cover (has to be on). Than it is just a matter of either opening the top of the print head and then pulling out the cartridge, or just grabbing the cartridge and pulling it out if there isn't a lid. If the printer is not printing than maybe you have to reseat the cartridge. If this is correct I can see why it is telling you to remove the print head.

Posted on Sep 29, 2008


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I have the Dell AIO 926 and i have an Error Message. Error 1203 Consult User's Guide I cannot print, what do i do?

error 1203's error name is print head short which indicates a short circuit in the print head has occurred. solution to this problem is to disconnect and then reconnect the printer power cable. Reinstall the ink cartridges.For more information, see Replacing Ink Cartridges.
Replacing Ink Cartridges
  • Turn on your printer.

  • Lift the printer unit, and then position the scanner support between the tabs to hold it open.


  • The ink cartridge carrier moves and stops at the loading position unless the printer is busy.
  • Press down on the ink cartridge lever to raise each ink cartridge lid.


    Remove the old ink cartridges.


  • Store the cartridges in an air-tight container, such as the storage unit you received with your photo cartridge, or dispose of them properly.

  • If you are installing new ink cartridges, remove the sticker and transparent tape from the back and bottom of each ink cartridge.
    NOTE: The following illustration shows a black cartridge and a color cartridge (used for normal printing). For photo printing, use a photo cartridge and a color cartridge.

    Insert the new ink cartridges. Make sure the black or photo ink cartridge is secure in the left ink cartridge carrier, and the color ink cartridge is secure in the right ink cartridge carrier.

    Snap each lid closed.


    Hold the printer unit up, push the scanner support back to unlock it, and then lower the printer unit until it is completely closed.


  • Jun 05, 2011 | Office Equipment & Supplies

    2 Answers

    Epson 800 Artisan printer was bought 2 years ago and I just opened the box set up the printer and it displays the following message. "An error has occured. Turn off all power. Check for and clear the...

    I cant take credit for this fix, but it worked on my Artisan 800 with the same error. My error occurred right after a paper jam where i had a tough time removing the paper.

    "Open the printer. See a 1/4" grey plastic band that is attached to the
    print head. This is the CR (carriage return) guide that tells the print
    head exactly where it is. During a paper jam it is sometimes pulled out
    of the slit on the head carrier that it has to be in to tell the print
    head where it is on the carriage. Pull the print head out about half
    way, and with a flashlight look behind the head carrier. You will see a
    small plastic u-shaped piece. Make sure the CR ribbon is INSIDE the
    slit, or u-shaped device. When this happens you will usually hear the
    print head hitting the side of the printer twice while it tries to
    determine its position. Be very careful not to damage the ribbon. It
    will slip back into the slot quite easily"

    My print head didnt want to pull out, so i took a small inspection mirror and had a look behind the print head. Sure enough the ribbon was outside of the sensor. I easily pushed down on the ribbon gently with my finger and pulled it towards me just a little bit and it popped back up into the slot. Closed the printer up and no more message.

    Hope this helps some other poor soul.


    May 11, 2011 | Epson Artisan 800 All-In-One InkJet...

    1 Answer

    We have an HP 2015n printer with an error code of 10.1000. Can you please tell me what this code means? Thanks

    10.1000 Black e-label missing error Error message 10.1000 supply error alternates with Reinstall c00381084.jpg with a ? under the Black print cartridge gas gauge Description The black print cartridge or print cartridge e-label is missing. Action
    1. Install the black print cartridge.

    NOTE: If this error occurs upon initial power-up on the printer, remove all cartridges to check for the orange packing tape. If present, remove it before reinstalling the toners.

    Nov 10, 2010 | Computers & Internet

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    Service Call Error - 00010005

    This error 00010005 popped up when I was messing with my Print head for cleaing purposes.when I put the print head back into place the lever mechanism that is attached to the cutter blade detached from itself not allowing the printer to move the print head freely.below is a picture I scanned in from my Quick Reference Guide that shows how the mechanism should be. When I saw this I then realised what had happend and was able to put down the cutter blade to re attach the lever mechanism. After this I did not recieve the service code again and the print head was able to move freely. I hope this helps.

    Oct 20, 2009 | Epson Stylus Pro 9800 InkJet Printer

    2 Answers

    When i turn my printer on the light flashes green once and then orange 5 times. cannot get past this stage - any ideas?

    Here are all the flashing explanations:

    Two flashes: Out of paper or paper feed error

    Reload the paper correctly and press the RESUME/CANCEL button.

    Three flashes: Paper jam

    If paper has jammed in the printer, clear the jam, reload the paper in the printer correctly and press the RESUME/CANCEL button.

    See Paper Jams

    Four flashes: Empty ink tank

    If you press the RESUME/CANCEL button, it will continue printing with an empty ink tank. After printing is finished, replace the ink tank immediately. If you continue printing with an empty ink tank, it may cause damage to your printer.

    Refer to your Quick Start Guide for instructions on how to replace an ink tank.

    Five flashes: No print head installed/Defective print head

    Install the print head. Also, ensure that the protective tape has been removed.

    If reinstalling the print head does not solve the problem, replace it with a new one. Contact the Customer Care Center.

    Eight flashes: Waste ink tank almost full

    The printer has a built-in waste ink tank for the ink used during print head cleaning. Eight flashes indicates that the waste ink tank is nearly full. Press the RESUME/CANCEL button to cancel the error so you can continue printing. Before the waste ink tank becomes completely full, contact the Customer Care Center.

    Mar 08, 2009 | Canon BubbleJet i560 InkJet Printer

    1 Answer

    I keep getting this message when I try to align the print head. An error occurred during automatic print head alignment. Press the printer's RESUME button to clear the error. Refer to the user's guide to...

    The print head is the carriage that holds the ink cartridges and has tiny nozzles on the bottom that spray the ink on your paper. The nozzles have to be aimed (aligned) either automatically, or in WinXP with the following manual process:

    1 Left click on the start button
    2 Open "Printers and faxes" on the Start menu.
    3 Find your printer on the printer list and right click on it once.
    4 Select "Properties" from the pop-up menu.
    5 Click on the "Maintenance" tab at the top of the new window.

    A selection page for all sorts of upkeep items is then shown. Manual alignment of the print head is one of the choices.

    Jan 23, 2009 | Canon i860 InkJet Photo Printer

    1 Answer

    When you turn on the printer an error occurs and #1203 comes up and says consult user guide

    Its generally a cartridge error

    Remove the cartridges...and properly clean the contacts of the cartridge...the printer service station where the cartridges sit...clean well for smeared inks....reinstall cartridge..

    Align print head...

    clean the print head from the printer software....
    keep me posted

    If this worked for you...please do not forget to vote!


    Nov 14, 2008 | Lexmark Office Equipment & Supplies

    1 Answer

    Canon service 6000

    Well... here it is :

    The POWER Lamp Flashes Orange title-bar.gif An error has occurred in the printer. The number of flashes indicates the type of error, as outlined below. Check the cause and take the appropriate action.
    When a printer error occurs, the POWER lamp flashes. The number of flashes indicates the type of error that has occurred. Count the flashes and take the appropriate action to correct the error.
    bullet.gif Two flashes: Printer is out of paper /Paper does not feed
    Reload paper to the sheet feeder or cassette and press the RESUME button.
    bullet.gif Three flashes: Paper jam/Paper output tray is closed
    If paper is jammed, remove the jammed paper, reload paper in the printer, and then press the RESUME button. If the paper output tray is closed, open it.
    See Paper Jams
    bullet.gif Four flashes: Empty ink tank
    Press the RESUME button to resume printing with an empty ink tank. Replace it with a new ink tank immediately after the printing. It may damage the printer if you continue printing with an empty ink tank.
    bullet.gif Five flashes: Print head not installed/Print head not installed correctly/Print head is defective
    Install the Print Head. If the Print Head is already installed, remove the Print Head and check the electrical contacts for foreign matter, then reinstall.
    After reinstalling the Print Head, you may need to realign it.
    If this error still remains, the Print Head may be damaged. Contact a Canon service representative.
    bullet.gif Six flashes: Inner cover error
    To print on paper:
    Close the inner cover. Then press the RESUME button to start printing.
    Do not move or close the inner cover during printing. It may damage the printer.
    bullet.gif Seven flashes: The CD-R or DVD-R is not set on the CD-R tray
    Reset the CD-R tray feeder with a CD-R tray containing a CD-R or DVD-R, and then press the RESUME button. Printing will resume.
    This function only works with models that support CD-R printing.
    bullet.gif Eight flashes: Waste ink absorber almost full
    The printer has a built-in waste ink absorber for the ink used during print head cleaning. Eight flashes indicates that the waste ink absorber is nearly full. Press the RESUME button to cancel the error so you can continue printing. Before the waste ink absorber becomes completely full, contact a Canon service representative.
    Canon recommends that you call for service as soon as this error occurs. Once the waste ink absorber becomes completely full, printing will no longer be possible.
    bullet.gif Nine flashes: A specified period of time has lapsed without receiving no response from the digital camera / The digital camera or digital video camcorder connected is not compatible with this printer
    Disconnect the camera cable, press the printer's RESUME button and reconnect the cable.
    If the error is still not solved, there is a possibility that you are using a digital camera or digital video camcorder that is not supported by this printer. Use a digital camera or digital video camcorder compatible with this printer.
    bullet.gif Ten Flashes: Cannot print on both sides of the page
    The size of paper may not be compatible with automatic duplex printing. For information on the size of paper compatible with auto duplex printing, see "Automatically Printing on Both Sides of the Page." Pressing the RESUME button will discharge the paper, and restart printing from the front side of the next paper. The reverse side will not be printed when an error occurs.
    bullet.gif Eleven flashes: Cannot perform automatic print head alignment correctly
    Possible causes are as follows:
    bullet_s.gif A4 or Letter-sized paper is not loaded on the sheet feeder.
    bullet_s.gif Ink has run out or ink tanks are not installed correctly.
    See Ensure that the ink tank is installed properly.
    bullet_s.gif Ink level is low.
    bullet_s.gif Print Head nozzles are clogged.
    Press the RESUME button.
    For information on how to print a nozzle check pattern, see "Printing the Nozzle Check Pattern."
    bullet_s.gif The paper output slot has been exposed to a strong light source preventing correct print head alignment.
    Press the RESUME button to resolve the error. Align the printer so the paper output slot will not be exposed directly to a strong light source.
    After carrying out the above measures, if the problem continues after aligning the print head again, press the RESUME button to resolve the error, and then perform manual print head alignment. For details on manual print head alignment, see "Aligning the Print Head."
    bullet.gif POWER lamp flashes alternate green and orange:
    An error that requires contacting a Canon service representative may have occurred.
    Disconnect the printer cable from the printer, and then turn the printer off and unplug the printer from the power supply. Plug the printer back in and turn the printer back on after leaving it for a while.
    If the problem remains, contact a Canon service representative.

    Apr 21, 2008 | Canon PIXMA iP1600 Printer

    1 Answer


    press menu then start bk copy then fourtimes arrow-up button (tel.index) quick after another.

    machine will be in maintenance mode and lights will flash.

    press start bk copy in case machine wont directly display the error code.

    Error starting with 4 means defective print head.
    Error starting with 5 menas defective purge station or cycle problems.

    both error series means: you need a new printer...

    Feb 13, 2008 | Brother MFC-5840CN All-In-One InkJet...

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