Question about KitchenAid KP2671 Professional 6 Series Stand Mixer
My mixer has made a grinding noise for a while. Today at the end of the mix cycle with my batch of bread, it froze up--it was trying to turn the dough hook, but nothing happened except a hum. I removed the bowl and hook and got the motor turning again. With just the hook on (not kneading anything) it turned. When I put the hook back in the dough, it didn't make a complete revolution before freezing up again. I would like to know if there is something at home I can do to fix this or where I can take the mixer locally to get it fixed.
You probably have stripped the gear in the head section. It can be replaced, but I would consider this a advanced repair since you need to push steel pins out of the shafts to replace the gears. Use google to find a local repair shop, or fix it yourself if your mechanically inclined, parts are available online (and not that expensive).
Posted on Nov 30, 2008
This is not a solution but I think you have a serious problem you might have sheared some gear teeth whent the mixer jammed and it only manifests itself under a heavy load, I would take it to a repair guy, those mixers are expensive and it would be worth it.
Posted on Mar 28, 2009
SOURCE: KitchenAid 600, Stand Mixer -
If the beater is grinding when it meets resistance, it generally indicates that an internal gear has broken or been stripped.
With the Professional 600 stand mixer, up to 14 cups of white flour or only 8 cups of any flour are recommended at one time. Speed 2 is the only speed that should be used for bread dough and it should never be kneaded for longer than 7 minutes. Failure to do any of these things make cause problems for the mixer motor.
If you are interested in self-repair, I recommend mendingshed.com. They have internal parts available to order and also have a .pdf file for the Kitchenaid Mixer Service Manual.
If you are interested in a repair facility, please visit the following link:
This is a listing of certified repair locations.
Also, if the mixer is less than a year old, Kitchenaid may replace it under their 1 Year Manufacturer's Warranty. I would recommend calling their customer service. Their toll-free telephone number is:
Posted on Jul 16, 2009
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Posted on Jan 02, 2017
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