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My cellphone all of the sudden stopped getting service.

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  • dalsakka Sep 26, 2008

    No its not any of those...and I pay my bills..I was told that its a fault in my software...but my provider wouldnt exchange it for me =(

  • dalsakka Sep 26, 2008

    my phone is actually not out of warranty..just my provider being retarded....the thing is this phone is brand new...it was working just fine...then i went away for the summer so i turned it off and kept it in a safe place..after i came back the service was just VERY week and it went downhill from there...ive been back for like 3 weeks now and for the past 2 days i have been getting no service at all. Which is why im here to see if anyone else has had this problem before or why it happened in the first place.

  • dalsakka Sep 26, 2008

    I have an LG chocolate by the way...provider is fido..and i have a monthely plan

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  • 99 Answers

1. Check that it's not in a standby/standalone/antenna off mode. A friend may have played a trick on you.

2. Pay your bill?

Posted on Sep 26, 2008

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  • plastic Sep 26, 2008

    Well if your provider told you that it was a software problem then you have your answer. You failed to mention this in your original post. Check to see if the provider will do a software update. Since your phone is obviously out of warranty, you will have to get a new phone.

  • plastic Sep 26, 2008

    Who is the provider and what type of service do you have, ie prepay, monthly?

  • plastic Sep 26, 2008

    A monthly plan still under warranty- there is no reason they should not replace it, unless there's more to the story. Try a different provider outlet or call the customer service. That is total BS and there is no excuse for it. Good luck.

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