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Based on the information you have provided, it seems that the issue might be with the Audio Output Jack.
Usually some Computers have an additional Audio Jack on the CPU.
If you have such an option you can try connecting the Speakers and Headphone to that Audio Port and check.
If you do not have an additional Audio port, then it is confirmed that the issue is with Audio Output Port.
It is recommended to replace the Sound Card. You can also check with your favorite Computer Retailer, if only the Audio Output Port can be replaced.
Please let me know if you have further questions or need any assistance.
reading the manual there is a wireless light next to the headphone socket
Nothing mentioned about any lights for the headphone socket - it may just be picking something up internally
I had the same problem with my Acer 5570 and I just fixed it. What I did is to go to Control Panel > Sounds And Audio Devices >Hardware >On Devices click on Reatek High Definition Audio >Click Properties > On Devise Usage choose the option Do not use this devise (disable) > click OK >then plug in your headphones, click on Realtek High Definition Audio properties again and click on Enable Devise **with the headphones plugged in**. It worked for me.