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sc386 = an error with the black developer. This could be caused by something in the DV unit itself, or the black toner. If you've just replaced either one of these recently, try reinstalling them and resetting the machine. Otherwise, the black development unit probably needs to be replaced.
Try the procedure below. Its a hardware error on the device
Press and hold online + escape, then power on. Use up and down arrow keys to select SP2 Press Enter Use up and down arror to locate SP5 Press Enter Use up and down arrow keys to select 810 Press Enter Confirm the selection Power off and on. The error code is now cleared.
One or more of the drum units or the transfer belt cleaning blade is bad. Only way to tell is to remove each drum and check the surface for the toner "streaks". You can also pull out the transfer belt and check the surface for the streaks. It will be one or the other. Now if you streaks are of a particular color then that points more to the drum of that color.
SC No. Item Definition Possible Cause Related
SCs Troubleshooting Procedure Type
SC 221 Synch.
Main scan length detection is
not properly completed ten
The front (for C&M) or rear (for
K&Y) laser synchronizing
detector boards are used for
the main scan length
detection, which automatically
corrects the main-scan
• Damaged or
between front (C&M)
or rear (K&Y) laser
detector board and
the LD unit
• Incorrect installation
of front (C&M) or rear
detector board (the
beam does not target
the photo detector.)
• Defective front (C&M)
or rear (K&Y)
• Defective LD unit
After doing any of the following, print ten
jobs or more to see if the same SC code
1. Turn the main switch off and on.
2. Check or replace the cable
connecting front (for C&M) or rear (for
K&Y) synchronizing detector board
and the LD unit.
3. Check or reinstall the front (for C&M)
or rear (for K&Y) synchronizing
4. Replace the front (for C&M) or rear
(for K&Y) synchronizing detector
5. Replace the laser optics housing unit.
6. Replace the BCU.
If a synch. detector board cannot be
replaced, do the following as a
• Disable main scan length detection
during the installation you have to select this option, by default the duplex option is not selected. Uninstall the software, restart your pc and install the software again, and select the duplexing option. I hope this helps
To my understanding since this model is a print server by itself, should you want to connect it straight to a laptop and not through a hub or router, perhaps you can try using a cross-over cat5 networking cable instead of the regular straight through.
Additionally, the IP adds of the printer and laptop should be near (192.168.15.16/printer and 192.168.15.xx/laptop).
Alternately, the printer will allow also connections by parallel, USB and bluetooth.
Hope this be of initial help/idea. Pls post back how things turned up or should you need additional information.