Question about Office Depot Ativa DQ60M Shredder

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Shreader Malfunction My Ativa shreader DQ83M will not shread paper. I believe the gear(s) are stripped. Where can I find replacement gears? John

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If the gears are stripped it will cost more to buy them and pay for the shipping if it is not under warranty. You also have to think if the gears are stripped what caused this to happen. It probably put a lot of stree on the motor also. So you may not have a loy of time left on your motor. I hope this will help you.

Posted on Nov 25, 2008

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Posted on Jan 02, 2017

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When motor is running, look to see if the cutters are turning. The cutters can be seen by looking into the throat of the shredder. If the cutters aren't moving, the gears may have been stripped and shredder needs to be repaired or replaced.

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https://www.wilsonjones.com/us/us/2723/contact-us
* First, I'm not a Wilson Jones tech.*
*** the following are for information only. ***
* Our friend keeps dropping off shreader after some problem with them. She always buys a new (different) one and leaves the junk to tinker with. These are some of the common problems I've encountered.
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