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I have the 500GB, premium edition dual interface external hard drive with back up software. I put it on my computer and I have scheduled back up automatically. I got a new computer. How do I put the WD backup and icon on my new computer. I don't remember getting a CD. I think that it downloaded automatically and when I connect the hard drive to my new computer, nothing happens. Thanks Marlene Quackenbush mquackenbush@cogeco.ca

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6ya6ya
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Posted on Jan 02, 2017

  • 36 Answers

SOURCE: I purchased external drive from

Does the drive work when you plug it into a different computer? If it doesn't work with any computer you try, it may just be a bad drive.

Posted on Mar 05, 2008

Benimur
  • 6966 Answers

SOURCE: Hard drive driver problem

Hi,

It is possible that your hard drive is a SATA and therefore not readily readable by 98, XP but surprised not even by Vista. In any case, since you would still prefer to run XP (due to other software compatibility issues), pls press F6 when prompted by the XP installer. Additionally, you would need to have ready in a floppy the appropriate SATA drivers for your motherboard. They maybe downloaded from the motherboard manufacturer's website or possibly in the installer/driver CD that came with the PC.

Other than the above, it is also possible that you may have some issues with the availability of XP drivers for the other devices for that computer specially if it is branded.

Hope this be of initial help/idea. Pls post back how things turned up or should you need additional information.

Good luck and kind regards.

Thank you for using FixYa.

Posted on May 04, 2008

  • 341 Answers

SOURCE: Flashing light on WD 500GB External Harddrive

This may sound silly,but sometimes if you put the drive in the freezer overnight it will work long enough for you to retrieve your data.Make sure you are ready to copy the data to another as it will likely fail again once it warms up.

Posted on Nov 26, 2008

  • 1 Answer

SOURCE: I can not link up with My Book World Edition 500GB

That is because the MyBook is set with a default IP address of 192.168.1.257. You will have to put a static IP address in that subnet range in order to be able to see the external drive. Hope this helps....

Posted on Dec 19, 2008

  • 461 Answers

SOURCE: Boot CD is not being recognized when trying to install hard drive

Why not use the Vista disc to format the drive. At the bottom of the Install screen after the License Agreement you should see Drive Options (Advanced) where you can select the partition. You may have to create the partition using the New option, but formatting is automatic with the Vista install. If you are not able to do this something may not be correct with the drive setup - either jumpers or BIOS settings.

Posted on Jan 10, 2009

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1 Answer

Toshiba backup software


im assuming you want to back up your laptop

Determine how much space you'll need to back up your Toshiba laptop's hard drive.

If you are intending to back up your entire hard drive, or have a lot of video and music files you want to save, you'll likely need an external hard drive.


On the other hand, if you only want to back up your most important documents, a USB drive should suffice.

Separate your video, music, pictures, games and documents into separate folders.


Right-click each folder and then click "Properties." Do this for your C: drive, too.

Locate the "Size" or "Capacity" section on the "General" tab.


The number to the right indicates how large the folder is, with all the files included.

This information should give you an idea of what kind of secondary storage system you'll require. If you're looking at over 100GB of storage space needed, you'll probably want an external hard drive.


Purchase an appropriate drive that includes backup utilities.

Some external drives and USB drives come with backup software.


Once you install and configure the software, all you have to do is press a button--either on the drive itself or on your computer's desktop or taskbar--to start the backup process.


Schedule your drive's utility software to back up your Toshiba laptop files once a month.

Your USB or external drive should be plugged into the laptop on the scheduled backup dates.


Store your most important files on an online storage facility, such as Mozy, DropBox or Toshiba Online Backup.

In case anything causes damage to both your laptop hard drive and your spare drive, you will still be able to access the files online.



http://download.cnet.com/macrium-reflect-free/3000-2242_4-10845728.html


Backing up your computer shouldn't be a tedious task. Macrium Reflect Free Edition makes file backup incredibly easy thanks to its intuitive user interface and helpful wizards.

bonus its free

hope this helps

Oct 03, 2012 | Toshiba Computers & Internet

1 Answer

Toshiba backup software


Determine how much space you'll need to back up your Toshiba laptop's hard drive.

If you are intending to back up your entire hard drive, or have a lot of video and music files you want to save, you'll likely need an external hard drive.


On the other hand, if you only want to back up your most important documents, a USB drive should suffice.

Separate your video, music, pictures, games and documents into separate folders.


Right-click each folder and then click "Properties." Do this for your C: drive, too.

Locate the "Size" or "Capacity" section on the "General" tab.


The number to the right indicates how large the folder is, with all the files included.

This information should give you an idea of what kind of secondary storage system you'll require. If you're looking at over 100GB of storage space needed, you'll probably want an external hard drive.


Purchase an appropriate drive that includes backup utilities.

Some external drives and USB drives come with backup software.


Once you install and configure the software, all you have to do is press a button--either on the drive itself or on your computer's desktop or taskbar--to start the backup process.


Schedule your drive's utility software to back up your Toshiba laptop files once a month.

Your USB or external drive should be plugged into the laptop on the scheduled backup dates.


Store your most important files on an online storage facility, such as Mozy, DropBox or Toshiba Online Backup.

In case anything causes damage to both your laptop hard drive and your spare drive, you will still be able to access the files online.



http://download.cnet.com/macrium-reflect-free/3000-2242_4-10845728.html


Backing up your computer shouldn't be a tedious task. Macrium Reflect Free Edition makes file backup incredibly easy thanks to its intuitive user interface and helpful wizards.

bonus its free

hope this helps

Oct 03, 2012 | Toshiba PH3100U1EXB 10TB Desktop External ...

2 Answers

How to backup files and folders


did you install the software included on the seagate?
if not install it and you can setup the back up/schedule.
or you can use windows backup to schedule backups to the seagate drive.

Mar 05, 2011 | Seagate FreeAgent Pro 500GB External USB...

1 Answer

I have windows server 2003 professional edition installated.Cannot access seagate external hadrdrive


If you were able to access it before and the drive powers up when you turn it on, the most likely cause is that the USB connector is broken. If your drive came with a Firewire adapter and you have a firewire connector for your computer. Then swap the usb with firewire interface and confirm that the drive is still working. If it works then the USB adapter is broken. The second alternative is to try the eSATA connector if you have an eSata interface on your computer get a cable and check that the drive works. Third way to check is to puchase an eSata adapter the allows you to plug the eSata to the usb port on the computer. Forth is to try and open the usb module and solder the usb connector back on. Fifth is to try tearing open the drive case (difficult but not impossible) and put the drive into a different case (purchase at Best Buy, Staples, online, etc)

Sep 15, 2010 | Seagate FreeAgent Pro - 500GB, 7200 RPM,...

1 Answer

Problems access my My Book External Hard Drive


have you checked you usb connection? try unplugging it then plugging it back in see if computer recognises it then if not chances are your drive has failed

Jul 15, 2010 | Western Digital My Book Premium ES...

1 Answer

My mionet manager wont work on any of my pcs


Check the actual power cord. If it isn't recognized by USB, then the interface to the hard drive is bad.

You can still use this hard drive however. If it is for a desktop, then you can actually open the case carefully. Inside the larger upright external hard drives is actually a SATA 3 1/2 hard drive.

Once you open the case, you will actually come to the drive. Plug it directly into your computer if it support the interface. It'll work. It did on my system.

Jul 26, 2009 | Western Digital 500GB My Book World...

1 Answer

I can not link up with My Book World Edition 500GB


That is because the MyBook is set with a default IP address of 192.168.1.257. You will have to put a static IP address in that subnet range in order to be able to see the external drive. Hope this helps....

Dec 13, 2008 | Western Digital 500GB My Book World...

1 Answer

My Book Premium ES Edition 500GB Dual Lights


Hi huix0018,

First thing you need to do is to determin if the drive is working or not.
Either the drive itself failed or it could be you did not stop your external hard drive safely in your PC or Macintosh before unplugging either the power or data cable.
1: Determine if the drive itself has failed
For purposes of testing, connect the power adapter directly to the wall. If you do not hear or feel the drive spin up when you connect the power, the drive will need to be replaced. If the drive spins up, but nothing shows up in My Computer or in Disk Management, change the USB cable and connect the new one to another port on your Computer. If it still doesn't show up in Disk Management, try the drive on another PC to see if it shows up on that computer. If that computer still does not detect the drive by showing you the system tray icon or by listing the drive in the Device Manager after you plug in the drive, the drive is bad and needs to be replaced.
If you require data recovery services on your failed drive, here's a list of authorized preferred data recovery partners
If you find that you do need to replace your drive, here's a link to WD to replace it.How can I replace a product under warranty?
2: Determine if the drive can be used again
If the computer does detect the drive, you can test the drive by using WD's Windows Data Lifeguard Diagnostics. For more information on how to use the software to test the drive, Click here: How to test a drive for problems using Windows Data Lifeguard Diagnostics
Now If the software reports an error for the drive, you will need to look up what it means here: Data Lifeguard Tools 11 Error Codes .
If the software shows no errors for the drive, and you do not wish to send the drive for data recovery, you can partition and format the drive so you can use it again. For step by step information on how to format the drive click below:
How to partition and format your hard drive (from unused space) for use in Windows XP or Server 2003
IMPORTANT: To avoid corrupting or losing the data on your external hard drive you should always shut down the drive correctly before you disconnect the data cable from the drive or computer, or the power connection from the drive or the wall outlet.


And Finally, Here is a link to get you the drives and utilities software for the Premium ES Edition. HERE!

I hope this helps and Good Luck!
Mark

Dec 10, 2008 | Western Digital My Book Premium ES...

1 Answer

Mybook essential edition


Hi, As I have responded to a similar post, this is a common problem with external storage. Based on your post/description: 1. Your laptop does not recognize the external hard drive via its USB connection - try on a different computer - if it is still a no go, then it's not a PC problem; 2. Try replacing the cable - again if a no go, so it's not an interface/cable problem; 3. That leaves you only with the WD500GB itself as the possible at fault. An external hardrive would consist of 2 main parts, the electronic board and the hard disk itself. The board seldom (if ever) fails. Its function is to provide conversion/interface from the SATA/IDE connectors of the HD to the out USB/Firewire. The HD more often than not fails. Most external storage uses a standard HD inside the enclosure. Your possible options: a. Claim warranty/replacement; b. Replace the HD only; c. Physically remove the HD and connect it directly inside a desktop either as IDE or SATA and run manufacturer's diagnostic and/or third party recovery software; d. Seek services of professional data recovery firms (if data/files are mission critical); Hope this be of some help/idea. Post back should you need further information. Good luck and kind regards.

Sep 02, 2007 | Western Digital 500GB My Book World...

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