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I have the 500GB, premium edition dual interface external hard drive with back up software. I put it on my computer and I have scheduled back up automatically. I got a new computer. How do I put the WD backup and icon on my new computer. I don't remember getting a CD. I think that it downloaded automatically and when I connect the hard drive to my new computer, nothing happens. Thanks Marlene Quackenbush mquackenbush@cogeco.ca

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6 Suggested Answers

  • 36 Answers

SOURCE: I purchased external drive from

Does the drive work when you plug it into a different computer? If it doesn't work with any computer you try, it may just be a bad drive.

Posted on Mar 05, 2008

Benimur
  • 6966 Answers

SOURCE: Hard drive driver problem

Hi,

It is possible that your hard drive is a SATA and therefore not readily readable by 98, XP but surprised not even by Vista. In any case, since you would still prefer to run XP (due to other software compatibility issues), pls press F6 when prompted by the XP installer. Additionally, you would need to have ready in a floppy the appropriate SATA drivers for your motherboard. They maybe downloaded from the motherboard manufacturer's website or possibly in the installer/driver CD that came with the PC.

Other than the above, it is also possible that you may have some issues with the availability of XP drivers for the other devices for that computer specially if it is branded.

Hope this be of initial help/idea. Pls post back how things turned up or should you need additional information.

Good luck and kind regards.

Thank you for using FixYa.

Posted on May 04, 2008

  • 461 Answers

SOURCE: Boot CD is not being recognized when trying to install hard drive

Why not use the Vista disc to format the drive. At the bottom of the Install screen after the License Agreement you should see Drive Options (Advanced) where you can select the partition. You may have to create the partition using the New option, but formatting is automatic with the Vista install. If you are not able to do this something may not be correct with the drive setup - either jumpers or BIOS settings.

Posted on Jan 10, 2009

ghassun
  • 499 Answers

SOURCE: WD Elements external hard drive not recognized/can't be found

ur vista version has a problem with usb portable devices so either u have to upgrade ur vista to the latest on or install windows 7 or down grade ur laptop and install windows xp

Posted on Jul 27, 2009

  • 739 Answers

SOURCE: Matshita Cd-rw Cw-8124 - problem writing to maxell

Hi Paul
Just a guess. Your description says CD-RW which would suggest that it will not record to DVD. In fact a quick check of the spec for CW-8124 says it is a CD recorder/rewriter and DVD-Rom (i.e. player).
Apple did this for quite a long time, you only got the DVD recorder (Superdrive in Apple talk) in the more expensive models or in the build-to-order models.
Now you get DVD recording in all the models.
Easiest option is to buy an external recorder. (You could if you felt the urge, open the mini up and fit a new drive.)

Posted on Sep 15, 2009

dozerp2
  • 11 Answers

SOURCE: I'm trying to install WD

I BELIEVE THAT WD PROVIDES A CD WITH "WD DATA LIFEGUARD UTILITIES." IF YOU USE THAT DISK AND SELECT "DRIVE TO DRIVE COPY" SELECTION. THIS SHOULD CREATE A CLONE OF YOUR ORIGIONAL DISK. SELECT THE NEW DRIVE TO BOOT FROM EITHER IN BIOS SETTINGS OR FROM THE BOOT SELECT "F12" OPTION.
THE PC SHOULD BOOT FROM THE NEW DRIVE IF SELECTED

ED P

Posted on Aug 09, 2010

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Aug 18, 2008 | PC Desktops

1 Answer

I don't know how to access my Western Digital Backup. I have no icon to click.


hi

If you have a WD Media Center, Dual-option Combo, or Dual-option USB external hard drive, you can use the Retrospect Express software that comes with the drive to create a backup schedule that will backup your data onto the drive.

To setup an automatic duplicate schedule in Retrospect Express 6.5 on a PC, please follow the instructions below.
  1. Start Retrospect Express by pressing the Automatic Backup button on the front of your Media Center external hard drive after you have installed the Retrospect software and powered on and connected the drive.

  2. You will be presented with the Western Digital Automatic Backup Wizard. Click Next to continue.

  3. Highlight the drive(s) that contains the data you wish to backup and click Next. To select multiple drives or folders, hold down the Ctrl key and make your selections.

  4. You will have a choice to backup your documents only or all files, make your selection and click Next.

  5. Highlight the drive you wish to copy your data to and click Next.

  6. You will have the option to run the data duplication daily or once a week. Make your selection and click Next.

    • If you choose a daily duplication, you will have to select the time that you'd like the duplication to start each day, then click Next.

    • If you choose a weekly duplication, you will have to select the day and time that you'd like the duplication to start, then click Next.

    • If you wish to run the duplication one time when you are finished setting up the schedule, check the Start the backup now box and click Finish. Otherwise, just click Finish.

    • You will see the Automatic backup button glow a solid blue. When the blue light is on it indicates that the automatic duplication schedule is enabled and your duplication is set to run at the scheduled time.
For the duplication to run successfully, you must have both the computer and drive powered on and connected correctly at the scheduled time.

May 28, 2008 | PC Desktops

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