Roadmate 800 quits receiving satellites on startup
On startup quits receiving satellites, then later starts working again in unobstructed view area's. Or, you can be driving along long wide open area's and it just quits and starts looking for satellites again. Never done this before. After reboots it might start working again, not all the time that works.
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Re: Roadmate 800 quits receiving satellites on startup
There are various reasons this could be happening. To start eliminating the main causes, go to the Magellan site and create a profile for yourself. You will then be able to download the latest firmware update and the newest maps. This will fix connectivity issues and at the same time give you the latest and greatest of what your device has to offer.Also, if your windshield has the blueish.silver covering over it from the factory, this can inhibit GPS Signal from penetrating the windshield and reaching the antenna. You could purchase an external mount antenna which will extend and amplify the signal .
a 6ya expert can help you resolve that issue over the phone in a minute or two.
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Slide the power switch to turn it OFF and hold it in that position for about 20 secs or more. Release the switch and now restart the GPS by sliding the power switch again. The GPS should start up and start searching for satellites.
make sure the battery is charged up good, then take it outside and turn it on and leave it in clear view of the open sky for up to 30 minutes to acquire the satellites especially if its been reset.
if that fails, reset the unit...turn it on, then slide the reset switch on the top of your 800 to the opposite position and once it turns off, slide the reset back to the normal position and turn it on again and take it back outside and let it in clear view of the open sky for up to 30 minutes.
if that fails..go HERE and get the update for which ever 800 model you have...you will have to sign on to the Magellan site before you can download anything.
Hello there: here is a couple of linkds that i was able to retrieve hopefully they will help you ok best regards michael
[PDF]Magellan User Manual
3519k - Adobe PDF - View as htmlTheMagellanRoadMate 800 is a vehicle ... segments totalling 360 degrees. Starting at the Prime Meridian (which is ... 11.2 ResettingtheMagellanRoadMate...www.magellangps.com/assets/manuals/MRM_800NA_en.pdf
get a new unit like any magellan mastreo series 4000 or higher or roadmate 800 or higher,i had a 700 they start having alot of problems after i did my research on here.i have the mastreo 4000 and the roadmate 800 both work great.
i have a 800 also but it does not freeze because i make sure it is up to date on all firmware and software,if i was you chk out for updates on the magellan website after you register your unit then if ther is, which i know do the update and you will have no problems after that.let me know how it goes.
1. It takes a long time to auto-locate from a cold start. Are you leaving the unit outside with a clear view of the sky (no clouds, ideally) until it fails to find the satellites?
2. Be sure that the rotating antenna is attached properly. I suggest detaching the antenna, making sure that the contacts are clean and unobstructed, and then reattaching the antenna properly and securely.
3. Look up in the manual on how to "assist" the auto-locate mode by telling the unit your approximate location before you ask it to auto-locate for you.
Again, be sure you have the unit in a position where it has a clear, unobstructed view of the sky when you try this. That means not inside a building, not in a car, not under trees, etc...