Question about Brother MFC-8860DN All-In-One Laser Printer

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Did u fix the MFC-8860DN clicking sound?


Hi, Did u fix the MFC-8860DN clicking sound? If so, what was the problem? I have the exact same problem.

Thanks in advace,
SQKULALY

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  • Anonymous Jan 08, 2009

    Mine is doing the same.

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We had this problem too. After checking to make sure the paper tray was locked in the correct position and trying to print, I noticed that the printer itself had pulled out the paper tray so the back was not flush. After looking at the paper tray to see what the problem was I noticed that the paper tray would not lock in the correct position. If you look at the paper tray there is a vertical row of little teeth that the lock "catches" on. On our tray they are worn down and broken in a certain spot, so the latch cannot catch on them. The clicking noise comes from the paper tray's latch trying to latch and then failing or fom the latch being slid forcibly past the teeth on the paper tray. When I took the paper tray out and wiggled it past the worn down area it made the same noise, only less loud since it wasn't inside the printer, which amplified the echoes.

Posted on Apr 13, 2009

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Sephiatone has the best solution. I checked all the gears and they are fine. Next I will clean the rollers, but I wanted to isolate the fix first. The arrow in the tray for the paper size is supposed to line up perfectly with the mark. If it does not, it will click/pop. Mine was off about 1/8 of an inch. Make sure you unlock the tray with the slider button on the top of the back of the tray before adjusting. Make sure you lock it back after you adjust the paper size.

Posted on Nov 19, 2011

  • Rickaroo Nov 19, 2011

    Sephiatone has the best solution. I checked all the gears and they are fine. Next I will clean the rollers, but I wanted to isolate the fix first. The arrow in the tray for the paper size is supposed to line up perfectly with the mark. If it does not, it will click/pop. Mine was off about 1/8 of an inch. Make sure you unlock the tray with the slider button on the top of the back of the tray before adjusting. Make sure you lock it back after you adjust the paper size.

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In our case, we heard clicking and a smelled a slight burning smell. What happened was that the back part of the paper tray was sticking out a little too far (as if it had accidentally been unlocked and slid out.) This is referring to the back paper adjustment. It wasn't sitting flush w/ the 8.5X11" paper, so we adjusted it to where there was no gap at the back of the tray, re-inserted, then the printer/fax is working again. Now, I'm on this site trying to figure out how to replace the PF kit. Overall, in our case it was a simple fix, but we had initially thought that loud clicking sound was the death of our 8860DN. I'm sure it did put a little stress on the motor while we were trouble shooting, but I'd check the paper tray to make sure it's completely flush w/ the paper you are using and don't overfill it.

Posted on Jan 08, 2009

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