Question about Maxtor Personal Storage 3100 (M01E100) 100 GB Hard Drive
When I plug the power cord into my external hard drive, the power button flashes green rather than staying lit up the whole time. It doesn't seem to be getting enough power to get the hard drive working. My computer doesn't recognize the connection at all.
Spoke to maxtor. The blinking green light on the power cord is a problem with the external casing for the hard drive. Several of the posts talked about taking the case apart and connecting it to the pc to download information. I thought they were crackpots. After talking to the service tech on the website it looks like that is the only fix. So... based on all the posts with the same issue I may avoid this product line int he future. Hopefully it is truely a backup for you in which case toss the old one and buy a new ext. HD. If it isn't a backup take it apart gingerly, download the information, replace the hardrive.
Posted on Dec 19, 2009
I'm not 100% sure it's the issue, but it sounds like you shorted the board. I just had this problem because I accidentally plugged an identical looking power supply from another drive into my Seagate. But the voltage on the two power supplies were wired differently and they'll both plug into to the same jack. Why they do this I have no clue, it's confusing, damaging and possibly dangerous.
Anyway, I took one of my other drives out of its casing, unhooked it from the IDE (40 pin) and Molex (4 pin) connectors and replaced it with the other one. It wasn't even made by the same company (replaced a Seagate with a Western Digital) and it wasn't even the same interface (firewire on the Seagate and USB on the WD). It worked like a charm. I know very little about this stuff, so granted, I thought it was risky... but as long as your drive has the same voltage/amp rating as the board (check the power supplies and sides of the drive inside the casing), you should be all set to make the switch. I checked and all mine require the same amount of power, and I don't think that's a coincidence. Unless you're working with a big raid array or a larger drive, I'd expect yours to as well.
If you don't have a second HD, I would suggest maybe purchasing a cheap one just for the board at least to salvage your data.
Posted on Apr 05, 2009
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Dec 22, 2014 | Seagate Computers & Internet
Jan 27, 2014 | Softheat Heating Pad HP218 12 3P
Nov 23, 2010 | HP Pavilion a1330n (EL466AA) PC Desktop
Jul 11, 2010 | Epson Stylus Photo 1280 InkJet Printer
Nov 07, 2009 | E-Machines eMachines Desktop PC
Jul 01, 2009 | Maxtor Personal Storage 3200 (U01E200) 200...
Jun 07, 2009 | Western Digital 500GB ELEMENTS 500 GB USB...
Jun 01, 2009 | Western Digital My Book Essential 1TB...
Apr 17, 2009 | Vantec NexStar 3.5in External Hard Drive...
Feb 15, 2008 | Dell Dimension 5100 (D51L1) PC Desktop
Oct 05, 2017 | Maxtor Personal Storage 3100 (M01E100) 100...
912 people viewed this question
Usually answered in minutes!
Step 2: Please assign your manual to a product: