Question about Maxtor Personal Storage 3100 (M01E100) 100 GB Hard Drive
When I plug the power cord into my external hard drive, the power button flashes green rather than staying lit up the whole time. It doesn't seem to be getting enough power to get the hard drive working. My computer doesn't recognize the connection at all.
Spoke to maxtor. The blinking green light on the power cord is a problem with the external casing for the hard drive. Several of the posts talked about taking the case apart and connecting it to the pc to download information. I thought they were crackpots. After talking to the service tech on the website it looks like that is the only fix. So... based on all the posts with the same issue I may avoid this product line int he future. Hopefully it is truely a backup for you in which case toss the old one and buy a new ext. HD. If it isn't a backup take it apart gingerly, download the information, replace the hardrive.
Posted on Dec 19, 2009
I'm not 100% sure it's the issue, but it sounds like you shorted the board. I just had this problem because I accidentally plugged an identical looking power supply from another drive into my Seagate. But the voltage on the two power supplies were wired differently and they'll both plug into to the same jack. Why they do this I have no clue, it's confusing, damaging and possibly dangerous.
Anyway, I took one of my other drives out of its casing, unhooked it from the IDE (40 pin) and Molex (4 pin) connectors and replaced it with the other one. It wasn't even made by the same company (replaced a Seagate with a Western Digital) and it wasn't even the same interface (firewire on the Seagate and USB on the WD). It worked like a charm. I know very little about this stuff, so granted, I thought it was risky... but as long as your drive has the same voltage/amp rating as the board (check the power supplies and sides of the drive inside the casing), you should be all set to make the switch. I checked and all mine require the same amount of power, and I don't think that's a coincidence. Unless you're working with a big raid array or a larger drive, I'd expect yours to as well.
If you don't have a second HD, I would suggest maybe purchasing a cheap one just for the board at least to salvage your data.
Posted on Apr 05, 2009
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Posted on Jan 02, 2017
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