The display panel says the steamer is ready, but it doesn't steam. I inherited this unit, and have somewhat learned how to use it. I just may not know how to make it steam. I have no instruction book. Could you give me step by step instructions? If they have a problem, maybe a solution that's easy. Tks. Pam
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Hi, I dont know which brand machine you have, but I should be able to work out what is wrong. If your machine has a press button or turn knob steam tap, then it could be the solenoid which opens the steam flow. The solenoid itself maybe stuck or the coil maybe faulty. You just need to work back from the steam arm to work out which solenoid it is. It should make a clicking sound when activated. Commercial machine solenoids canbe disassembled and cleaned. If its a domestic machine, then just replace the solenoid. Also, some machines have a micro switch that activates the steam valve. If its faulty, then replace it. If its a domestic machine you have, then another thing that maybe at fault, and that is the thermoblock (small boiler). If it doesn't heat up then no steam canbe made. The thermoblock has an element inside, and they can not be replaced. You have to replace the whole thermoblock. It can be easily checked with a multi meter to see if the circuit is broken. On some thermoblocks, is a thermostat or overload sensor. It is also easily checked with a meter. So lets break it down a) solenid b) micro switch c) Thermoblock d) thermostat/ thermol overload Hope this has help you. Id be looking towards the thermoblock. Dazza
It's just normal to hear that because heat inside is generating and steamer is on it's way to be ready for use. Hot air is about to be release and so rattling sound occured. Need not to worry about it, the steamer is new and functioning normally. Good luck
The steam pipe after the steam solenoid to the steam arm is leaking which it can be cause just becase the support nut is loose. So if you just remove the top plastic panel you can even use the machine and see which point need to tight it up.
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The people who manufacture this unit and box it are idots. The manufacturer should that steam can be dangous, and , a user manual should be shipped inside the box. Hey SCUNCI STEAMER dum dums,. Put a printable manual on the site so your customers won,t get hurt by not knowing robert ferriss
Unscrew the screw on the handle and remove handle. Remove rubber where top screws on. Remove two screws and the top and now unscrew the black pipe where the steam comes out. Now remove the button and see the small metal protrusion on the pot where the button was. Hit it with a hammer a few times softly to remove the scale buildup until the metal starts moving in and out again. I also sprayed it with a little silicone spray. Now put everything back together again. My steamer now works beautifully again!
Here's some information I came across to give you some idea of how it works. Easily steam all kinds of food, from veggies and rice to seafood and
meats, with this electronic double-decker 8-quart-capacity food
steamer. Thanks to its transparent water-level indicator and adjustable
60-minute timer with digital time display and audible timer tones,
cooking food according to individual preferences is simple. The unit
provides two transparent steaming bowls, a 4-cup rice bowl, and a
juice-catching tray. The steamer's middle divider is removable to
maximize capacity, while its rapid-steam function provides added
timesaving convenience. Other useful features include a simple "on/off"
button, "more/less" time control, an "on" indicator light, and
easy-grip handles. The two-tiered 8-quart oval food steamer measures
14-1/2 by 10 by 10-1/2 inches.