One of the "pegs" on my front wheel assembly broke off and I have the replacement part but am having trouble getting it installed. I can either get the 2 pegs toward the rear of the machine in place but then can't get the small wheel near the front into the hole or vice verse. What do I need to do to install this part? Am I correct in assuming that the small wheel needs to go into the small black "eyelet"?
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There are two reasons this might occur. First is that the wheel assembly is broken. Turn the machine over and check for breakage at the rear edge where the wheel carriage attaches to the housing. If it is broken, water will not be released, and the wheel assembly must be replaced. The soap tank on this model was also prone to problems. Sometimes it would fail to release fluid for unknown reasons, and had to be replaced.
There are two common reasons for this. First is that you have a broken attaching lug on the wheel assembly. Look at the bottom of the machine and check for breakage at the rear of the wheel assembly where it attaches to the base. Less commonly, the upper tank will fail on these units and will require replacement.
First check to see that the wheel assembly is not broken. The assembly must move correctly to allow the fluid to be dispensed. Check for breakage at the rear of the wheel assembly where it attaches to the base. If this is not the problem, you may have a defective soap tank.
From your description you have an issue with the pedal release in the base. this model is the original series, and I would not put too much money in the repair. not an easy cover to remove. check the base wheel assembly. the black pivot points break on these when dropped. If it is broke the part itself cost about $18. Cosider the overall performance and other repair items to determine worthwhile repair.
I have the same model with a broken water recovery hose. I can tell you how to get the old one off. Would you tell me Hoover's name and part# or item# for the part? I'm not sure I have found the right name or part number to order...
Remove the recovery tank. Remove 2 screws behind the recovery tank that hold a plastic cover on the collar connecting the recovrery hose to the "flat" plastic channel mounted behind the recovery tank. Remove the front nozzle and the brushes. Remove the grey outer cover from the top of the floor head section by prying upwardd on the front of the grey cover. Remove the plastic tie strap from around the recovery hose, water delivery hose, and the cable that runs up the length of the handle to the button that turns the brush motor on/off. I was able to "relaese the locking mechanism" on my tie strap and remove it so I think it is reusable, but you may have to cut/break yours then replace it on reassembly.
Now you have to unhook the front of the wheel assembly so it will swing down out of the way. This will be easier if you set the Dry/Wet selector to "Dry Pickup". To unhook the wheel assembly: (1) Dissconnect the cable associted with the brushes by pulling the black ball on the end of the cable upwards and out of the small black rectangular plastic connector. You'll probably also have to pull the cable's outer sheath upwards out of the channel it rests in. (2) Look directly behind and below where that ball was connected to find a small black post around which an arm is fastened by an elongated hole on the end of the arm. This post is designed to "pop" in and out of palce. (3) Using something like a pair of needle nose pliers, pop the post out by applying pressure toward the side of the head that has the Handle Release lever. (Be carefull not to drop and loose this post as I almost did.) Now from beneath the head, with a little force and some wiggling you should be able to pull the front of the wheel assambly downward so it swings out of the way.
The best way I can think to describe the next steps is if you look at the new part you'll see 2 tabs sticking down from the bottom of it with slots in them One tab hooks on a bump in the aqua colored plastic just behind the black Brush Motor housing and one hooks on a similar bump just forward of the Brush Motor housing. Looking at the head from the bottom, the rear tab is easy to see. To see the front one, look for a small slot in the aqua plastic. Reach a small screwdriver in from the bottom of the head and pry these tabs off the bumps while applying some pressure on the old recovery hose part (the rear tab goes to the rear and the front tab goes forward). I broke both tabs off my old recovery hose part and luckily didn't do much damage to the bumps. Once you release these tabs the part should be loose from the head.
Now press the Handle Release to tilt the head down in a typical operating posoition and you should be able to pull the hose connector down off the "flat" plastic channel and out toward the front of the machine. If the new part does not come with a connector on the top end of the hose, you can unscrew the old connector from the old hose (turning the opposite direction of normal threads) and srcew it onto the new hose.
I didn't find this as difficlut as red devil 6, however, having 2 people helps. Remove the brush assembly using the 2 brush release buttons. Remove the front nozzel by sliding the 2 nozzel release clips away from the unit. Do NOT remove any screws from the underside of the floor mate base.
Before you begin....on the new wheel assembly, locate the "spring loaded lever" that is attached by the 2 brass screws. Notice that it can be pushed to the side and it locks in place. If pushed again it releases. This is important when you go to make sure the wet/dry pick up indicator is working near the last step of the process.
The top grey cover on the base of the unit lifts off accessing the hubs that hold the handle to the base.
To remove the top grey cover, there are 6 clips that you have to move to one side or the other with a narrow flat blade screw driver. All 6 of these clips are accessed from the underside of the base unit. Work gently...red devil 6 was correct, you can break things easily.
GENTLY pry up the top grey cover exposing the 2 black hubs holding the handle to the base. Remove the 4 screws holding the hubs to the base. I found it easier to have the handle in the down position to remove the cover. I found it easier to have the handle up for 2 screws and down for the other 2 screws.
This is where 2 people come in handy. One person (me) holds the handle and base apart while the other person (my wife) installs the wheel assemlby. It is a little tricky to get in place. My wife found it easiest to install the nubs first (yes nubs, like a little axel that holds the wheel assembly to the base) at the back of the wheel assembly, then slip the pin at the front of the wheel assembly into its position (where the old one came from).
Reset handle and hubs into the base and tighten 4 screws.
Before you go any further, make sure your dry/wet pickup indicator works.....The INDICATOR is the thing that has two red spots on it and tells you if you are on wet or dry pickup. GENTLY TRY to work the wet dry pedal with you HAND to see if the indicator swithces between wet and dry easily. If you are not GENTAl and you force it, you WILL BREAK it. If it does EAISLY go back and forth between wet and dry you have to reset the indicator. Push the indicator stem (the stem that sticks down into the base) up through the base and push the spring loaded lever (see before you begin above) assembly on the wheel assembly to the side. Reinstall the indicator stem and make sure the little spring end is positioned over top of the plastic stub. Recheck GENTLY the function of the wet/dry pickup foot pedal, but use your HAND.
Finally, reinstall top grey cover. It's a little tricky but we found it helpful to have the handle in the down position. Make sure it snaps back into place.
You did it!.
This took my wife and I about 45 minutes to 1 hour....but at least half of the time was spent going slow to ensure I didn't break anything else.
I'm assuming that the floor plate your referring to is the wheel assy. This is a common problem on the H3000 series. You will have to remove the two pivot brngs on either side of the handle where it pivots on the base. Once removed, flip the machine over and you will have the necessary clearance to insall the new wheel assy. The difficult part will be attaching the front arm assy using little plastic pin provided. You can use a small pair of needle nose pliers to guide the pin into place and then use a larger pair of needle nose to squeeze GENTLY to push the pin into place. Once done, re-install the pivot brngs and your done.
I had the same problem with my Hoover Floormate H3000 and found the solution elsewhere on this website. Try doing a search for Hoover Floormate H3000. The posted solution is basically as follows:
Remove the liquid dispenser tank and set it aside. Look into the cavity of the machine where the tank attaches and find the plastic "plunger" piece (the one on my machine is a blue/grey color) that is surrounded by a black rubber circle. Put a small drop of hot glue on the tip of this plastic "plunger" piece and let it harden. Replace the liquid dispenser tank and try the machine again. My machine dispensed liquid properly after this fix-it.
I really appreciate the poster who provided this simple solution!