Question about HP Printers & Copiers

1 Answer

Printer not working correctly

When I start printing I get a sound like the usb lead is being pulled in and out all the time. Also when i print multiple pages i get the error message print job failed but it prints any way. This is a new printer. I have uninstalled the software and reinstalled it a few times.

Posted by on

  • tracey1965 Sep 26, 2008

    Thanks. I will give this a try but i dont think that will br the prolem because my old printer was usb as well.

×

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

  • HP Master
  • 4,338 Answers

Sounds like a USB power issue. How many USB devices do you have plugged in? Unplug everything but your printer and see what happens.

Posted on Sep 26, 2008

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Cancelled printing manual halfway by switching off printer.reconnected but cannot clear print queue


Right click select delete. wait 1 min then pull usb lead out of PC. and delete printer. restart PC. Then plug USB back in. the PC will see it and it should be clear

Mar 11, 2015 | Printers & Copiers

1 Answer

I am having problems with my lexmark x 75. I need to print important documnets. Every time I pull them up and go to file and print nothing happens. This has been going on for the past two days. I have...


You need to first empty the print queue. Go to printers and highlight the X75. Go to file,cancel all docs and let it delete all the jobs.
Now unplug the usb cable from the pc and plug it into another usb socket. the computer should redetect the printer and produce a COPY1 in Printers. make this the default printer and all should work of as long as you already installed the driver correctly.

May 27, 2011 | Lexmark X75 All-In-One InkJet Printer

2 Answers

My printer refuses to print. The Red Status light came on so I checked and found there was a paper jam - cleared that. Can get green light to come on if I press the job cancel button but still cannot get...


Perform a Factory Reset


Turn the printer power switch OFF on the right side of the printer. Check that the front cover is closed.


Turn the printer power switch ON while holding down the GO button until the Toner, Drum, and Paper LEDs are lit.

Release the GO button. All LEDs will be off.


Press the GO button 8 times. The Ready LED will flash briefly while the printer is reset. After the printer is reset the Ready LED will be lit.



Print a Test Print Page


Print the Print Settings by pressing the GO button three times.

- If the Print Settings pages do not print, check for alarm lights on the printer. Clear the printer error before trying to print again.

- If the Print Settings pages print, the problem is isolated to printing from your computer. Verify the printer cable connects from the back of the computer directly to the printer. If the cable has become disconnected, loose, or connects through another device, the printer may not be able to print.

Check the Printer Driver Properties

Follow the instructions below based on the operating system installed on your computer.

Windows 7:

Click on the Windows icon => Control Panel => View Devices and Printers.


Right mouse click the Brother printer. Left click See What's Printing. The print queue will open. If print jobs are listed in the printer queue, click Printer (at the top of the window) and click Cancel All Documents to delete the pending print jobs. Click Yes to confirm deleting the print jobs.

Click Printer at the top of the window again. Make sure that Pause Printing and Use Printer Offline are not check marked. If either setting is marked, click on the check mark to remove it.


Click Properties from this Printer menu list.


Click the Ports tab. Verify the correct port is selected (LPT1 is using a parallel cable and USB is using a USB cable). Remember to click Apply if you select another port.

Click the General tab and Print Test Page button. The Windows test page should now print.

- If the Windows test page prints, try printing from a program.
Windows Vista:

Click on the Windows icon => Control Panel => Printers or under Hardware and Sound click Printer.

Right mouse click the Brother printer. Select Run as administrator and left click Open. The print queue will open. If print jobs are listed in the printer queue, click Printer (at the top of the window) and click Cancel All Documents to delete the pending print jobs. Click Yes to confirm deleting the print jobs.

Click Printer at the top of the window again. Make sure that Pause Printing and Use Printer Offline are not check marked. If either setting is marked, click on the check mark to remove it.


Click Properties from this Printer menu list.


Click the Ports tab. Verify the correct port is selected (LPT1 is using a parallel cable and USB is using a USB cable). Remember to click Apply if you select another port.


Click the General tab and Print Test Page button. The Windows test page should now print.


If the Windows test page prints, try printing from a program.


Windows XP and 2000:


1. For Windows XP Professional, click on Start => Printers and Faxes.


For Windows XP Home Edition, click on Start => Control Panel =>Printers and other hardware => Printer and Faxes.


For Windows 2000, click Start => Settings => Printers.


2. Double-click the Brother printer to open the print queue. If print jobs are listed in the printer queue, click Printer (at the top of the window) and click Cancel All Documents to delete the pending print jobs. Click Yes to confirm deleting the print jobs.


3. Click Printer at the top of the window again. Make sure that Pause Printing and Use Printer Offline are not check marked. If either setting is marked, click on the check mark to remove it.


4. Click Properties from this Printer menu list.


5. Click the Ports tab. Verify the correct port is selected (LPT1 is using a parallel cable and USB is using a USB cable). Remember to click Apply if you select another port.


6. Click the General tab and Print Test Page button. The Windows test page should now print.


- If the Windows test page prints, try printing from a program.


Nov 01, 2010 | Brother HL-5240 Laser Printer

2 Answers

Printer x6570 won`t print photos and data, or scan...


try uninstall the driver and insatll it after that reboot and connect printer!

Jun 05, 2009 | Lexmark X6570 InkJet Printer

1 Answer

Printer wont print!!


Has it printed correctly before?

(1) Try a power cycle: Try turning the printer off, then unplug the power supply from the printer, then unplug the USB cable from the printer then the back of the computer; wait 30 second; then plug the USB cable back into the computer, then back into the printer then plug the power supply back into the printer and turn it on – run a test print: Start>Settings>Printers>Right-click on the printer>Properties>Print Test Page

(2) Update the USB drivers

Jan 03, 2009 | Brother Multi-Function Center MFC-240C...

1 Answer

Ricoh CL2000 Printer Problems


If you are printing PDF files, that could cuase this problem. Otherwise, if your getting the issue from two different computers its possably a fualt with the Printer.
If it is a printer fualt, there proberly isnt alot you can do with this issue. You may be able to update the firmware.

Nov 04, 2008 | Ricoh Aficio CL2000 Laser Printer

1 Answer

HP Laserjet 3050 won't print - os X


Power off printer, disconnect all leads such as USB, network, etc and power on again.

Does it power on to the normal state?

Are there any messages on the control panel or light patterns (eg off, on, flashing etc)?

Dec 30, 2007 | HP LaserJet 3050 All-In-One Printer

3 Answers

Communication


Make sure all the drivers have been installed in the control panel of your computer. Let the computer search for an additional driver if it will. Unplug the USB while all is on and give it some time to see if it installs something more. You may have to restart your computer several times with the device USB unplugged and then with everything on plug it back in and see if the computer will recognize it again.

Aug 04, 2007 | HP Photosmart 7850 InkJet Printer

1 Answer

Printing


Is the printer connected via USB or a printer cable to the LPT1 port? Make sure the Port setting in the properties of the printer are set to the correct port. If the printer is plugged into the USB port but the properties say it is on the LPT1 port. the cpmputer will think it is sending something to the printer but the printer doesnt know it.

Apr 03, 2007 | HP DeskJet 940cxi InkJet Printer

Not finding what you are looking for?
Printers & Copiers Logo

Related Topics:

21 people viewed this question

Ask a Question

Usually answered in minutes!

Top HP Printers & Copiers Experts

kakima

Level 3 Expert

96396 Answers

k24674

Level 3 Expert

7987 Answers

Brian Sullivan
Brian Sullivan

Level 3 Expert

27725 Answers

Are you a HP Printer and Copier Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...