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I Have oil filled heater that has been sitting in the garage for three years and I lost any instructions were with it been with it,is there anything special I need to know bwfore I plug it in. Thanks

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I take it that what you have is a space heater. Which would mean yes there are somethings you will want to check after three years of storage. First of all would be the oil buner which is ignited by a step up transformer located in the rear of the heater. There is a box on top of the blower that you can open you will see two electrodes and two tabs off the transformer. Sanded those with a light peice of sand paper. That will make sure your firing system has good contact, other than that you can't tell until you fire it up. That amount of time in storage could have gummed up the feul pump or anything else mechincal or elec..

Posted on Sep 26, 2008

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Could be that the thermostat is disconnecting because it senses too warm.

Plug the heater to the wall, turn on the switches.
Turn the thermostat knob all the way to min. It should make a click sound and the heater should not get warm.
Turn the thermostat knob all the way to max. It should make a click sound and the heater should get warm.
If the heater is still not warming up and/or you don't hear clicks, then the heater has bigger a problem.
With the cheap prices of the heaters, it is not worth trying to have an electrician check it out. Just buy a new one.

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It is likely in need of service. They don't have any user serviceable parts your recommended in the manual to locate the nearest service center. I am sure they can give you an estimate of the repair cost.
Here is the toll free number 18003223848
If you still need any assistance let me know. Also if you could please take a moment to accept and rate my solution accordingly I would greatly appreciate it.
Thanks,
Lee

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To whom it may concern
Yesterday, I communicated with one of your colleagues by the name of Ginko. He advised me to contact the factory in New South Wales, Australia by phone and e-mail.

I rang through and they weren't particularly helpful. They said call a service agent with the details of the product, I was supplied with a contact phone number. The service agent was unable to help me, they said they would call back and as yet they haven't.

I also had sent an e-mail to the the customer service reprentative for De Longhi, who responded the following day, and gave me a list of five outlets in Melbourne, which are able to order the part for me. I duly contacted the nearest supplier to myself, rang them and they said they will order the product (after taking down the product details and my home phone number) and will contact me when it arrives.

Thanks to Ginko for his time and help. I will wait to see the outcome of this. This is the most recent update to the situation.

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