Dyson curved piece at bottom keeps falling off how to reinstall?
I have a dyson pet vacuum the purple 17 model. I use it 3 times a day and love it. It does a beautiful job. Problem is the curved piece at the bottom right- not the one in th every back but the one to the right side constantly keeps falling off. I've had to take it to a repair shop 3x to have it re installed. It's cost me $172 each time. This is ridiculous. Dyson says it's not their problem. However, when I try to lower the handle- so I can vacuum with the brush you can hear the piece crack. It won't lower without a lot of force. Does anyone have a solution? 1- to how to get it to lower without making the cracking sound? 2. How to get this piece back on? I'm pretty handy but have yet to figure out how to fix this thing. Thanks Michelle
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My vacuum engineer friend loves Dysons ~ he says that they keep him in business!!
The only machine that I have found any use on animal hairs is the Miele Cat'n'Dog model.
The turbo brush is excellent.
Dogs shed most of the time so that means to keep onto of the hairs you need to vacuum most of the time (once a day!). Miele Cat and Dog Complete C3 Canister Vacuum
Pricey but mine is brilliant.
Dyson's are cheaper and now you know why!
Hi, Thankyou for using FixYa, We love to fix things.
Hi your version of the Dyson is the Animal if its purple.
Right, here we go.
1. Firstly you have to detach the cyclone from the main spine, as you would when you wish to take it off to empty it. So you now have the Cyclone and the clear plastic bin in your hand.
2 Next we need to empty the clear plastic bin, just do this as you normally would by pulling the little Silver lever which is underneath the handle. The handle i am refering to says Dyson on it, curved shape. This releases the bin flap and lets any debris fall out. So you now have the cyclone and the bin with the bin flap open.
3. to seperate the Clear bin from the cyclone the bin flap must be open. At the top of the bin and the bottom of the cyclone at the front (directly down from the handle) you will see a purple lever attached to the cyclone and a clear handle on the bin itself. Simply push the purple lever upwards and the bin will seperate from the cyclone.
4. You will now have access to the cyclone.
5. To clean the cyclone properly i would suggest you powerwash it completly. You can also clean inside the cyclone as well as cleaning the wee holes at the top of it.
6. I would then recommend you use a germ killer such as mild bleach on the cyclone. rinse then let dry before using. Do not let water get into the Dyson motor as this will damage it.
7. You can also clean the bin using a pwer washer and bleach or Mr Muscle etc.
8. Simply re-attache the bin to the cyclone. It just clicks back in.
I see this happen a lot on Dyson vacuum cleaners. A lot of the time when the user removes the bottom sole plate to clean the brushes, the sole plate is installed incorrectly when putting it back together. This causes the brushes of the vacuum not to hit the floor, and thus greatly reducing the cleaing ability of your Dyson on floors and carpets, but when you use the attachments you'll still have full suction power and great cleaning ability when you use the attachments.
Check the sole plate on your vacuum on the sides of the vacuum. Are the sides of the soleplate flush with the yellow (or purple for DC07 Animal models) agitator housing, or is there a visible crack in between these two plastic pieces?
If you see that crack, then simply remove the soleplate again by unscrewing the three colored plastic screws on the bottom, and re install, this time making sure that the two housing are completely flush with each other.
If this didn't fix your problem, I'd love to try and help you further diagnosis this issue. Please just use the Clarification Request that you see here on this page, and let me know a little more specifics about what's going on. I hope this helped you out. If it did help, please be sure to rate the repair solution helpful by clicking on the Thumbs Up Icons in this repair.
Most suction problems are caused by a clog from picking up something you probably didn't see or if you have pets an accumulation of pet hairs!
To clear it out take a metal coat hanger and unbend it til it's straight, then bend the end and tape it so when you push it through to unclog your vac it doesn't rip the hose.
Push the coat hanger in from the bottom brush area through the opening where the suction is. Also push it in and out anywhere else you can......You'll probably find something clogged....keep working it til it loosens and intermittently turn on the suction.
If you have a second vac with a hose, use that hose for suction on the clogged vac!
I am having the same issue with the clicking noise when I try to open mine. Dyson has told me it's "not their problem" What it is is the little curved part that moves to change the suction to the wand vs the brush is catching on the tab that holds it up. It's out of alignment somewhat. Mine has been so bad that it has fallen off each time I open the vacumm. A costly repair of $172 each time. I can't get the piece put back on by myself. The repair man finally filed down the little tab at the top that it hooks to when you set the vacumm upright. The curved piece is still falling off, so its back to the shop again. Dyson, still swears it's not their issue. The heck it isn't! My vacumm is the same age as yours. I love it, we have 3 very large dogs that shed heavily, the vacum gets used 3x a day. It's the wear and tear on that tab. I'd love to know if you can get dyson to listen to these complaints any better than I have.
The sound with the brush- is something caught inbetween the brush and the cover? Do you have any smell? I had to replace my "lifetime guarenteed" belt. Good luck Shell