Question about Dyson DC17 Animal Bagless Upright Cyclonic Vacuum

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Dyson curved piece at bottom keeps falling off how to reinstall?

I have a dyson pet vacuum the purple 17 model.
I use it 3 times a day and love it. It does a beautiful job. Problem is the curved piece at the bottom right- not the one in th every back but the one to the right side constantly keeps falling off. I've had to take it to a repair shop 3x to have it re installed. It's cost me $172 each time. This is ridiculous. Dyson says it's not their problem. However, when I try to lower the handle- so I can vacuum with the brush you can hear the piece crack. It won't lower without a lot of force.
Does anyone have a solution? 1- to how to get it to lower without making the cracking sound?
2. How to get this piece back on? I'm pretty handy but have yet to figure out how to fix this thing.
Thanks Michelle

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Call me, doug in Riverside cali, pretty handy just rebuilt my stage 3 on my animal. I am incredibly gifted. 951-316-7071

Posted on Oct 06, 2008

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I put the wand back inside of the tube and clicked the handle back onto the vacuum. Now the wand is poking down the bottom of the back of the vacuum. It's pushing down the black curved piece at the...


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The black curved piece you mention is part of the changeover valve mechanism, which automatically diverts suction from the cleaner head to the hose when you remove the wand from the cleaner. The position you've described it in - open, with the base of the wand poking through - is normal when the wand is fitted on the machine, and is nothing to worry about.

If you have any further concerns, please get in touch with us directly so one of our experts can provide the assistance you need. You can call us free on 08002980298 (UK), or 1866MYDYSON (US).

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Hi your version of the Dyson is the Animal if its purple.

Right, here we go.

1. Firstly you have to detach the cyclone from the main spine, as you would when you wish to take it off to empty it. So you now have the Cyclone and the clear plastic bin in your hand.
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Please call our Helpline on 1866MYDYSON so that one of our advisors can assist you.

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Apr 06, 2010 | Dyson DC17 Animal Bagless Upright Cyclonic...

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Most suction problems are caused by a clog from picking up something you probably didn't see or if you have pets an accumulation of pet hairs!

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Jan 11, 2009 | Dyson DC07 Animal Bagless Upright Cyclonic...

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