Question about Sharper Image Professional Plus Ionic Breeze? QUADRA GP Silent (SI861) (2 Pack) Air Purifier

1 Answer

Will not turn on

I have cleaned all the surfaces with nearly dry towel.I have changed where I plug it in thinking maybe outlet problem.


Is there a reset button?

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  • Kel Hines Feb 17, 2009

    when i plug in my silent air purifier model SI867 it doesnt work at all.. i've tried cleaning it and everything, please help and what do i need to do????

  • Kel Hines Feb 17, 2009

    when i turn on my sharper image ionic breeze silent air purifier model SI867, it doesn't do anything... i've tried cleaning it and changing the outlet i put it in but nothing happens.. i need some solutions please

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  • 2,794 Answers

Try this link:

www.breezerepair.com

I've heard if the plates aren't working, it doesn't turn on.

Now for the disclaimer:

Sharper Image has recalled the units. Consumer Reports released a report on all ionizers and the quadra failed. Sharper Image tried to sue Consumer Reports over the findings but they couldn't prove that the unit cleaned the air. Sharper Image was ordered to pay all legal fees forcing the company into Chapter 11.

EPA data has proven that ionizers not only are ineffective at cleaning the air but they are harmful to use as well. EPA.gov has a report on it.

The Consumer Products Safety Commission is going to release a report on all ionizers. It's possible that they will no longer be for sale in the U.S. next year.

Sharper Image also recalled the ionizers for $35. Since there in bankruptcy now I don't think the program is no longer available.

Posted on Sep 26, 2008

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1 Answer

Shortly after I turn on the sanitizer on the machine, it turns itself off (the whole machine). Does it need to be cleaned?? What type of solution do I clean the boards in??


Remove the plaques and using an old tooth brush clean with mild soap and water.. Rinse thoroughly, towel dry and finish drying them with blow drier. The interior of the unit and it's filter should also be cleaned. Depending on what type filer it uses (Aluminum mesh or soft mesh plastic) they too and can be washed with mild soap and water, rinsed and thoroughly dried. Any other type filter material may need to be replaced. Clean the interior with canned compressed air with a straw nozzle and a dry paper towel.

Of course, before you do any of the above, unplug the unit.

Mar 02, 2011 | Ecoquest Breeze AT Living Air Purifier

1 Answer

I have 5 air purifiers Ecoquest, Alpine all in need of repair, need someone in Tempe, AZ to look at them. Thanks


The problem:  EcoQuest is now Vollara, and has discontinued the sale and service on the Breeze machine.  Some of the machines may have basic problems which you can troubleshoot. 

1)  If absolutely nothing happens when the machine is plugged in, check the fuse.  Replace if needed with the EXACT same size (usually available at auto parts stores).  Also check the plug, making sure it's inserted firmly and is not frayed or broken.

2)  If the machine turns on, buzzes, but the fan doesn't turn, you can remove the front grid and fan blades and oil the shaft with a light household (sewing machine or hair clipper or 3-in-1) oil.

3)  If the fan turns, but no/little purifier odor is emitted, check the plate(s).  Inspect them carefully for any flaws, cracks, loose seals, broken screen filament, discoloration, burned spots.  Any imperfect plates must be replaced.  (Call Vollara Customer Service at 800-989-2299, using #16618 as the dealer referral number.)

4)  Clean plates which show no defects.  Use a solution of ammonia/water 50/50.  DO NOT USE any kind of sudsy or scented ammonia, nor any cleaning solution which is merely ammonia-based.  DO NOT use detergent or any other cleaning product!  Use a soft brush to scrub, then rinse well.  Blow-dry or air-dry.  DO NOT USE any kind of towel or cloth to dry!  Avoid touching the screen mesh with fingers.

5)  Clean antenna ionizer (the circular metal object) and the plate contact "fingers" with a cotton-tipped swab and alcohol.

6)  Double-check to see that all parts are inserted and aligned correctly, and that there are no visible loose or corroded wires.

If none of these options works, the problem is most likely in the computerized works, and cannot be easily repaired.  Perhaps some machines can be used for parts and a knowledgeable electronics person may be able to reconstruct a couple of working machines.

You can attempt to locate a dealer near Tempe by going to www.vollara.com and entering your zip code in the "Find a dealer" link.  Or you can call the above customer service number and ask them to find a dealer for you.

Jun 07, 2010 | Ecoquest Breeze AT Living Air Purifier

4 Answers

My Sharper Image ionizer after I cleaned the grid now makes popping noises and then the red light that says drying grid comes on most of the time. Sometimes the light that says attention required comes...


You are probably aware that the ionizer uses a very high voltage (at very low current) to function. If you have used a cleaner of some kind on it, you could have made the grid sensitive to moisture.
I would remove the grid again and wash it thoroughly in distilled water to remove any residue that stayed behind, then dry it in warm air before reinstalling it. 

Oct 10, 2008 | Sharper Image Hybrid GP (SI724) Air...

2 Answers

Working Fine UNTILL I unglugged it and cleaned it.


I don't actually know how I fixed it. I left it unplugged for about 24 hours. I assumed that because I did not ground it, that maybe it eventually unground itself. I have no clue. I do know that my friend who was trying to help me cracked one of my ozone plates because they no long came on. I'm planning to replace the plates and I figure it will work fine. Thanks.

Sep 07, 2008 | Alpine Air XL-15 Air Purifier

1 Answer

Cleaning


Cleaning it is described in the product's documentation and in other Fixya solutions such as this one:

http://www.fixya.com/support/t154553-ionic_pro_sizzles_crackles_when_turn

As for the bulb, I just put a squirt of Windex (or whatever glass-cleaning liquid is handy) on a paper towel and carefully wipe the surface of the bulb. Make sure it is 100% dry before you put the bulb back in. (To get the bulb out, after removing the grill, gently grip the bulb and give it 1/4 turn either direction. To replace, do the opposite.)

Aug 06, 2008 | Sharper Image Ionic Breeze GP SI730 Air...

4 Answers

Problem


"A blinking light indicates when the blades should be wiped clean with a damp cloth." I actually had a "handyman" contract last year to visit an elderly gentleman once a month and clean all 9 of his Ionic Breeze GP air purifiers. Before I did that for him, they would make hissing noises and he really didn't like that. Here's how to clean the operative compnents of these machines: First, unplug the machine and place on a work surface, such as a table or kitchen counter. Second, remove the metal blade insert from the top by gripping the release tab and lifting it up and out. Also remove the front and back grilles by pressing on the plastic tab at the bottom and lifting up on them. Third, use a damp rag or paper towel to wipe the three metal blades clean. Do not immerse this assembly in water, because it has to be completely dry when re-installing it in the machine. Fourth, use a small piece of damp paper towel to VERY GENTLY wipe clean the two thin wires inside the unit. These are located behind the two rubbery flat blades just inside the unit and can be accessed from the front side. You won't damage these rubbery flat blades by pushing your hand gently between them, but be VERY CAREFUL when wiping the wires clean. (This step is important, as the wires must be clean.) Fifth, using another bit of damp paper towel, carefully clean the wire attached to the inside of the front grille. Dry this off with a dry bit of paper towel, then clean any accumulated dirt off the front & back grilles. Check the metal contact near the bottom of the front grille (attached to the wire) to verify that it's clean and will make good electrical contact. Sixth, pick the unit up and turn it upside-down & right-side up about 6 to 8 times. The two wires inside have plastic beads on them that slide up and down the wires. This brushes any bits of leftover dust or lint off of the wires. (Again, these wires must be VERY clean.) Seventh, replace the front and back plastic grilles by placing them in their slots and sliding them down to snap into place. Verify that the assembly with the three metal blades is COMPLETELY dry, using a hair dryer if necessary to dry off damp areas, then slide it back into place from the top of the machine. Now the cleaning process is done, so plug the unit in and turn it on to test operation. If it makes ANY noise, then some component is not completely cleaned off, or still has a presence of moisture, which must be completely dried off before the machine is ready for operation. Hope this helps! ;)

Aug 05, 2007 | Sharper Image Ionic Breeze SI719 Air...

1 Answer

Not running quietly


"A blinking light indicates when the blades should be wiped clean with a damp cloth." I actually had a "handyman" contract last year to visit an elderly gentleman once a month and clean all 9 of his Ionic Breeze GP air purifiers. Before I did that for him, they would make hissing noises and he really didn't like that. Here's how to clean the operative compnents of these machines: First, unplug the machine and place on a work surface, such as a table or kitchen counter. Second, remove the metal blade insert from the top by gripping the release tab and lifting it up and out. Also remove the front and back grilles by pressing on the plastic tab at the bottom and lifting up on them. Third, use a damp rag or paper towel to wipe the three metal blades clean. Do not immerse this assembly in water, because it has to be completely dry when re-installing it in the machine. Fourth, use a small piece of damp paper towel to VERY GENTLY wipe clean the two thin wires inside the unit. These are located behind the two rubbery flat blades just inside the unit and can be accessed from the front side. You won't damage these rubbery flat blades by pushing your hand gently between them, but be VERY CAREFUL when wiping the wires clean. (This step is important, as the wires must be clean.) Fifth, using another bit of damp paper towel, carefully clean the wire attached to the inside of the front grille. Dry this off with a dry bit of paper towel, then clean any accumulated dirt off the front & back grilles. Check the metal contact near the bottom of the front grille (attached to the wire) to verify that it's clean and will make good electrical contact. Sixth, pick the unit up and turn it upside-down & right-side up about 6 to 8 times. The two wires inside have plastic beads on them that slide up and down the wires. This brushes any bits of leftover dust or lint off of the wires. (Again, these wires must be VERY clean.) Seventh, replace the front and back plastic grilles by placing them in their slots and sliding them down to snap into place. Verify that the assembly with the three metal blades is COMPLETELY dry, using a hair dryer if necessary to dry off damp areas, then slide it back into place from the top of the machine. Now the cleaning process is done, so plug the unit in and turn it on to test operation. If it makes ANY noise, then some component is not completely cleaned off, or still has a presence of moisture, which must be completely dried off before the machine is ready for operation. Hope this helps! ;)

Jul 25, 2007 | Sharper Image Ionic Breeze GP SI730 Air...

3 Answers

What does a blinking blue light indicate?


"A blinking light indicates when the blades should be wiped clean with a damp cloth." I actually had a "handyman" contract last year to visit an elderly gentleman once a month and clean all 9 of his Ionic Breeze GP air purifiers. Before I did that for him, they would make hissing noises and he really didn't like that. Here's how to clean the operative compnents of these machines: First, unplug the machine and place on a work surface, such as a table or kitchen counter. Second, remove the metal blade insert from the top by gripping the release tab and lifting it up and out. Also remove the front and back grilles by pressing on the plastic tab at the bottom and lifting up on them. Third, use a damp rag or paper towel to wipe the three metal blades clean. Do not immerse this assembly in water, because it has to be completely dry when re-installing it in the machine. Fourth, use a small piece of damp paper towel to VERY GENTLY wipe clean the two thin wires inside the unit. These are located behind the two rubbery flat blades just inside the unit and can be accessed from the front side. You won't damage these rubbery flat blades by pushing your hand gently between them, but be VERY CAREFUL when wiping the wires clean. (This step is important, as the wires must be clean.) Fifth, using another bit of damp paper towel, carefully clean the wire attached to the inside of the front grille. Dry this off with a dry bit of paper towel, then clean any accumulated dirt off the front & back grilles. Check the metal contact near the bottom of the front grille (attached to the wire) to verify that it's clean and will make good electrical contact. Sixth, pick the unit up and turn it upside-down & right-side up about 6 to 8 times. The two wires inside have plastic beads on them that slide up and down the wires. This brushes any bits of leftover dust or lint off of the wires. (Again, these wires must be VERY clean.) Seventh, replace the front and back plastic grilles by placing them in their slots and sliding them down to snap into place. Verify that the assembly with the three metal blades is COMPLETELY dry, using a hair dryer if necessary to dry off damp areas, then slide it back into place from the top of the machine. Now the cleaning process is done, so plug the unit in and turn it on to test operation. If it makes ANY noise, then some component is not completely cleaned off, or still has a presence of moisture, which must be completely dried off before the machine is ready for operation. Hope this helps! ;)

Jul 07, 2007 | Sharper Image Ionic Breeze GP SI720 Air...

3 Answers

Ionic pro sizzles and crackles when I turn it on. it doesn't crackle constantly but, it like slowly pulses. it crackles for about a second every 4-6 seconds while it is on high, and a little less often...


"A blinking light indicates when the blades should be wiped clean with a damp cloth." I actually had a "handyman" contract last year to visit an elderly gentleman once a month and clean all 9 of his Ionic Breeze GP air purifiers. Before I did that for him, they would make hissing noises and he really didn't like that. Here's how to clean the operative compnents of these machines: First, unplug the machine and place on a work surface, such as a table or kitchen counter. Second, remove the metal blade insert from the top by gripping the release tab and lifting it up and out. Also remove the front and back grilles by pressing on the plastic tab at the bottom and lifting up on them. Third, use a damp rag or paper towel to wipe the three metal blades clean. Do not immerse this assembly in water, because it has to be completely dry when re-installing it in the machine. Fourth, use a small piece of damp paper towel to VERY GENTLY wipe clean the two thin wires inside the unit. These are located behind the two rubbery flat blades just inside the unit and can be accessed from the front side. You won't damage these rubbery flat blades by pushing your hand gently between them, but be VERY CAREFUL when wiping the wires clean. (This step is important, as the wires must be clean.) Fifth, using another bit of damp paper towel, carefully clean the wire attached to the inside of the front grille. Dry this off with a dry bit of paper towel, then clean any accumulated dirt off the front & back grilles. Check the metal contact near the bottom of the front grille (attached to the wire) to verify that it's clean and will make good electrical contact. Sixth, pick the unit up and turn it upside-down & right-side up about 6 to 8 times. The two wires inside have plastic beads on them that slide up and down the wires. This brushes any bits of leftover dust or lint off of the wires. (Again, these wires must be VERY clean.) Seventh, replace the front and back plastic grilles by placing them in their slots and sliding them down to snap into place. Verify that the assembly with the three metal blades is COMPLETELY dry, using a hair dryer if necessary to dry off damp areas, then slide it back into place from the top of the machine. Now the cleaning process is done, so plug the unit in and turn it on to test operation. If it makes ANY noise, then some component is not completely cleaned off, or still has a presence of moisture, which must be completely dried off before the machine is ready for operation. Hope this helps! ;)

Jun 17, 2007 | Ionic Pro 901P2RIP04 Air Purifier

1 Answer

The low button light is going out.


"A blinking light indicates when the blades should be wiped clean with a damp cloth." I actually had a "handyman" contract last year to visit an elderly gentleman once a month and clean all 9 of his Ionic Breeze GP air purifiers. Before I did that for him, they would make hissing noises and he really didn't like that. Here's how to clean the operative compnents of these machines: First, unplug the machine and place on a work surface, such as a table or kitchen counter. Second, remove the metal blade insert from the top by gripping the release tab and lifting it up and out. Also remove the front and back grilles by pressing on the plastic tab at the bottom and lifting up on them. Third, use a damp rag or paper towel to wipe the three metal blades clean. Do not immerse this assembly in water, because it has to be completely dry when re-installing it in the machine. Fourth, use a small piece of damp paper towel to VERY GENTLY wipe clean the two thin wires inside the unit. These are located behind the two rubbery flat blades just inside the unit and can be accessed from the front side. You won't damage these rubbery flat blades by pushing your hand gently between them, but be VERY CAREFUL when wiping the wires clean. (This step is important, as the wires must be clean.) Fifth, using another bit of damp paper towel, carefully clean the wire attached to the inside of the front grille. Dry this off with a dry bit of paper towel, then clean any accumulated dirt off the front & back grilles. Check the metal contact near the bottom of the front grille (attached to the wire) to verify that it's clean and will make good electrical contact. Sixth, pick the unit up and turn it upside-down & right-side up about 6 to 8 times. The two wires inside have plastic beads on them that slide up and down the wires. This brushes any bits of leftover dust or lint off of the wires. (Again, these wires must be VERY clean.) Seventh, replace the front and back plastic grilles by placing them in their slots and sliding them down to snap into place. Verify that the assembly with the three metal blades is COMPLETELY dry, using a hair dryer if necessary to dry off damp areas, then slide it back into place from the top of the machine. Now the cleaning process is done, so plug the unit in and turn it on to test operation. If it makes ANY noise, then some component is not completely cleaned off, or still has a presence of moisture, which must be completely dried off before the machine is ready for operation. Hope this helps! ;)

Oct 24, 2006 | Ionic Pro 901P2RIP04 Air Purifier

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