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Paper will not feed from paper tray but will feed from bypass

Do the feed rollers need replacing if the maching has not been used for many years? Is this an economically feasable repair for a copier as old as this one? Can the feed rollers be replaced by a layman and can the parts be obtained?

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  • rkeller Oct 22, 2008

    dcp 8065dn

    We are again having problems with the copier not feeding any paper through the top loader. We have tried to clean the rollers without pulling it apart and it still will not feed the paper not even 1 sheet at a time. It keeps giving us the paper jam notice. We have looked in the manual and there are no other troubleshooting ideas for us to do for this section of the copier.

    Have any ideas?

  • Tim Babcock
    Tim Babcock May 11, 2010

    What is the make and model of the machine?



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  • 161 Answers

You can try cleaning them with a damp cloth

Posted on May 08, 2009


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since the jams are in the tray, I am sure those rollers are either dirty or smoothe.
If you need more info let me know and I will send you my E-mail address so you can order and replace them on your own if you don't have a maintenance agreement with someone.

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