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Faxes not going through - Samsung Office Equipment & Supplies

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Kindly update the model number. and region. Where the problem is.
Are you using any PABX or VOIP line etc.

Posted on Sep 26, 2008

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I CAN SEND A FAX BUT I CAN'T RECEIVE ONE


You probably have the wrong phone line going to your fax machine. The wire you have going to your fax machine has two lines in it. So when you send a fax it's going out on your voice line. You can go to Radio Shack and get a part that splits the two lines that are in the phone wire so you can select the correct line for your fax machine. the part is http://www.radioshack.com/product/index.jsp?productId=3900035

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go to the main menu and go to the printing settings.adjust it to single printing...

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I am having problems receiving a fax.


Check the number of rings your fax machine is set to. Chances are, the answering machine is set up for 4 rings and the fax machine is set up for 6. If this is the case, change the number of rings on your fax machine to 2 or 3 rings to ensure an incoming fax will go directily to the fax machine. If the fax doesn't recognize the call as a fax, it will go through to the answering machine.

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Fax series 920, can receive but not send faxes, error code 344*


Do you have or are you sending a fax to a party that has a DIGITAL PHONE SERVICE?

Jun 04, 2009 | HP 920 Plain Paper Fax

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Open up the feeder to see if a piece of paper is holding a switch actuator down.

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you need to go into the menu set up where ut says easy receive and hit the set button or menu and then try and have some one fax you something

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How can I get a fax confirmation, once a paper is faxed?


Press menu and go into the basic fax set up, then go into the sending confirm option and choose on. You can also choose error and it will only print if the fax does not go thru.

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simply go into modes Fax/telephone and select telephone mode only instead of fax/telephone mode there is really no way to set the fax to not take faxes after hours automatically as it is designed to receive telephone calls and faxes as the machine reconizes fax tone.

the only disadvantage to doing this is you will have to change mode on a daily basis back to Fax/tel Mode during work hrs and back to telephone mode after hrs or simply uplug the phone cord going to the fax after hours

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What model brand name something!!!!!!

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