Question about Gateway MX6445 Notebook

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DVD player won't recognize a disc, CD part works fine

The DVD part won't play a disc. I've tried several. The CD part seems to work fine.
Problem started with a disc skipping and sounding bad. When I switched discs it wouldn't read at all.
The CD part will read, install programs etc.
The troubleshooter says that the device is working properly. What do I do now?
Gwen

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  • gbbeck2 Sep 29, 2008

    Would any one know: if the driver for this drive is corrupted would it cause the drive to mess up like this? If so, would it be possible to uninstall the drive, shut down, re-boot, let the hardware be found again and let the system install a fresh driver? I'm a tad nervous about doing that because I don't know if it would work, or if it would mess up my computer even more.

    Any ideas about the above?

    Thanks navidh! I'll probably end up doing that, but I want to explore all options.

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There might be problem with the DVD drive.... so better contact the manufacturer about this.. servicing might help it

Posted on Sep 26, 2008

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If all of those are not working maybe its time for you to enjoy the warranty of your laptop if the laptop has a warranty. hope this help.

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