Question about Panasonic KX-T7633 Corded Phone

1 Answer

Picking up calls while caller is leaving a voicemail

Hello there! Is there any way I can pick up the line on my phone while the caller is leaving a voicemail?

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  • Elina1977 Oct 02, 2008

    didn't realize this was ebay

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  • Panasonic Master
  • 2,460 Answers

Only if you turn on Live Call screening or executive override. Both of those options require some system programming and have some negative features.

Carl

Posted on Sep 26, 2008

  • Carl Navarro
    Carl Navarro Sep 29, 2008

    It's amazing that this solution rates a TFT. What are you looking for? You asked a question and got a valid response. On a TDA system there is LCS. If you ask your installer or check out the manual, you can get the steps to program it on your phone.



    There is no other option, so "thanks for trying" means you don't get any more answers.



    Carl

  • Carl Navarro
    Carl Navarro Oct 02, 2008

    It isn't ebay, so perhaps you can ask your next question there.



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Hi Jessica,

I would suggest contacting Uniden rather than AT&T. I included their contact information below as well as 3 issues that may be going on here.

Uniden Technical Support
1.800.297.1023
M-F 8:30am-11:45pm CST & 2:30pm-4:45pm CST
Ask a Question: http://mycusthelp.net/UNIDEN/_cs/QuestionAsk.aspx?sSessionID=&

1. Are you getting messages? If not, the voicemail may have set to "Announce Only." This means the Answering system will answer the call, but will not allow callers to leave a message. If so, there may be an LED "A" lit up on your base. You can change this setting in the Answ setup --> record time.

2. Does it occur after a particular number of rings? You can set the voicemail to answer after 2, 4, or 6 rings. This may be the problem.

3. Does the phone ring at all? It is possible the phone is in Silent Mode. You can set silent mode to last anywhere between 1-9 hours or keep it on all the time. If it is set to a particular number of hours, the phone will exit silent mode automatically. If not, you need to hold # to deactivate it. I don't think you can set silent mode to turn on automatically on a schedule, but this is something you could ask Uniden about.

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A couple of things, but first. When you TRANSFER a call to your boss using the transfer button, he key to getting rid of the call is to hang up. But that's not your problem. When we install voice mail systems, we reserve 3 buttons; one for VM TRANSFER, one for 2 WAY TRANSFER, and one for VM RECORD. It's easier to link you to the OM of a TDA system than explain it, so here's the link http://www.public.carl.airpost.net/Pana/TDA/200_TDA_OM_06-121.pdf

Pdf page 170 will give you the table for setting up your 94,91 and 90 codes for the above features.
Basically, you press PROGRAM, the button, and dial, for example, 94 500 SAVE to store the VMT . You use it by pressing that button while you on the call (no hold) and either dial your boss' extension or press his DSS button. If you use the 2-way transfer, you can actually put his number under one button and carry on a 2-way conversation with the outside party. Kind of like you would do with the old 'pink slip' messages.

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1 Answer

All the calls we recieve in the office go through me. I greet the caller and then transfer them to the person they want to speak with. When I transfer a call, let's say to my boss, my boss will pick up...


Haven't you solved this yet? When we install a system, we reserve THREE buttons for voice mail functions. One is VM Transfer, one is 2 Way Transfer, and one is VM Record. In order you pick 3 buttons press PROGRAM one of the buttons and dial in order 94 500 STORE 01 500 STORE and 90 500 STORE, assuming your voice mail is on the default extension of 500. To send a call to someone's voice mail you press VMT and his DSS button or dial his extension and hang up. The outside party will get all of his greeting. If you want to prompt the user, like you would if you were taking a pink slip, you press 2W Transfer and his extension and carry on a conversation with the outside party. The message records in their mailbox as a new message. If you want to silently record into your OWN box, you press the VM Record button and your conversation is recorded into your own box as a new or old message, depending on how the system is set up.

There are other variations, including a single button transfer into someone's mailbox and some other features that are covered in you telephone sytsem OM or User's manual under Customizing your phone.

Carl

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WWW.telemanuals.com

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