Question about HP Printers & Copiers

1 Answer

I have installed and uninstalled my printer 4 times but keep getting a scanning error message, it is at present installed and I am still getting the same message.

Posted by on

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

  • HP Master
  • 13,433 Answers

Try scanning with another program, for example microsoft paint

start -> run -> type in mspaint
File menu -> from scanner or camera
Follow on screen instrucions.

what happens and what is the model of your scanner?

Posted on Sep 26, 2008

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

2 Answers

I get a communication error after I scan documents with officejet j4680. I am doing this wirelessly. It worked the first two times I did it and then it did not work at all. I can get previews of the...


HP has particluar issues relating to install. Essentially you cannot use plug and play.
Here is what I would do, totally uninstall the printer. Then go to HP.com and download the correct install program for yoru printer and OS. Follow those directions exactly, specifically when to plug in the printer.

If issue remains, contact HP boys directly, via chat and they can straighten you out, usually for free.

Feb 03, 2011 | HP J4680 Office Jet All-In-One Printer

1 Answer

I can't get my lexmark X7170 to scan. It keeps giving me a communication problem. I have checked all cables and cords and restart like they said to and I uninstalled and reinstalled printer drivers and I...


Hello. Uninstall the software properly by going to Start Menu > All Programs > Lexmark Series folder > Tools > Uninstall. Restart pc. Probably, the software got corrupted that's why you are having problem with scanning. Reinstall the software by using the cd only this time. The scan software can only be installed using the installation cd that came with the printer.

Apr 01, 2010 | Lexmark X7170 All-In-One InkJet Printer

1 Answer

Error message


Uninstall the printer driver from Device Manager, then scan for hardware changes and install the printer driver when it detects the printer...All the best

Oct 02, 2009 | HP Deskjet 6940 InkJet Printer

2 Answers

Scan button on printer pulls an error message when pressed


you must reinstall the windows and after that install the software drivers and it will work

Jul 30, 2009 | HP PSC 1350v All-In-One InkJet Printer

1 Answer

Can't scan with HP Officejet 6110 from document holder


well u can try:

1/uninstall and install printer/scanner drivers and software.

2/ replace the usb cable.

3/make sure that there is no damage va been maen on th AIO cuz u need a warrantly in this case.

plz do rate this post.

Dec 12, 2008 | HP OfficeJet 6110 All-In-One InkJet...

1 Answer

WENT I INSTALL MY PRINTER TO LAPTOP LENOVO N100 WINDOWS VISTA I KEEP GETTING A ERROR MESSAGE


1)right click the my computer icon
2)click properties and then click hardware n go to device manager.
3)uninstall all usb ports and then scan for hardware changes
4)ur pc will detect your printer and ask for printer drivers
5)re load drivers and your pc will communicate with your printer
6)for reloding install the cd follow the instructions on the screen and click next
7)restart when the printer is loded.connect the wires and cords properly.
 

Dec 06, 2008 | Printers & Copiers

1 Answer

HPSC1610 all in one


Hi,

Im very sure that you encountered that message when trying to scaning using the HP Director / HP solution center. Here are the steps that i want you to do inorder to solve the issue.

1. Insert the CD that you used to install the Software.
2. The Window for installation will pop-up, CLICK ON UNINSTALL. (note: make sure that you unplug the usb cable from the back of your computer before uninstalling the SOftware).
3. When done, restart your computer.
4. Re-insert the CD and Click on INSTALL.

The reason why you encounter such problem might have something to do with the corrupted components of the Software installed in your pc.

Thank you so much.

adonscott

Jul 03, 2008 | HP PSC 1315 All-In-One InkJet Printer

1 Answer

Drivers won't download


Use this link to download: http://www.download.com/3120-20_4.html?tg=dl-20&qt=abby&tag=srch

Mar 05, 2008 | Lexmark P4350 All-In-One InkJet Printer

1 Answer

Scanner/Director problems since installing new ink cartridge


http://h10025.www1.hp.com/ewfrf/wc/documentSubCategory?rule=45391&lc=en&cc=us&dlc=&product=90764

Dec 28, 2007 | HP PSC 1210 All-In-One InkJet Printer

Not finding what you are looking for?
Printers & Copiers Logo

Related Topics:

62 people viewed this question

Ask a Question

Usually answered in minutes!

Top HP Printers & Copiers Experts

kakima

Level 3 Expert

96576 Answers

k24674

Level 3 Expert

7987 Answers

Brian Sullivan
Brian Sullivan

Level 3 Expert

27725 Answers

Are you a HP Printer and Copier Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...