I have the same problem but mine is with a canon mp190. also says E5 error on lcd and 2,114,0 eror when i try and scan. what can i do
According the Canon the error code means this:
E, 4/ E, 5
The FINE Cartridge cannot be recognized
The FINE Cartridge may not be installed properly, or the Cartridge may not be compatible with this machine. Open the Scanning Unit (Cover), and then make sure that the FINE Cartridges are installed properly and that the installed FINE cartridges are compatible with the machine.
If the error is not resolved, the Print Head may be damaged. Contact your Canon Service representative.
The "fine cartridge" means the black printing cartridge. The black should be installed on the left and the color on the right.
Double check to make sure your cartridges are installed on the correct sides.
After verifying that they are on the appropriate sides, then turn off your printer and unplug it from the power source.
Remove and reinstall the black cartridge.
Plug the printer back in and turn it on. If the error code is still there, press the menu button and scroll using the arrows until you see the "maintenance" area on your printers display. Then press enter or "ok". Continue scrolling until you find the "clean print heads" function and then again press enter or "ok" Follow the instructions and clean the print heads at least two times.
If the cartridge is full and installed correctly, the according to Canon the print heads have trapped old ink in them and this could be cloggin the ink flow. Cleaning the print heads should solve that problem. If you still get the error code after cleaning the print heads a couple times then I suggest contacting Canon for a possible warranty repair.
Nov 25, 2010 |
Canon PIXMA MP190 All-In-One InkJet...