You can find a new power adaptor on eBay. Mine cost about $20 US.
To prevent future problems, I plugged my replacement adaptor in to a power strip that is normally powered off, which should extend the life of the shoddily-engineered CanonScan 8400F power adaptor.
There oughtta be a class action.
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Hello, I've looked around on the website and there doesn't seem to be a driver for this device to work on Windows 7. It doesn't support this operating system, sorry.
You can either downgrade to Windows XP or get a new barcode scanner.
You have to remove the white protective sheet from the the lid. Once you remove it you will be able to scan film. Also make sure the lock button is not in the lock position.
Open the Canoscan Toolbox. Click the Save option. Put a check in the box that states "Display the Scanner Driver". Click Scan. Click the Advanced Mode tab. Make sure Select Source is set to "Platen". Click the Preview button at the top left
Another thing is this can be caused by a faulty FAU cable. One or more of the eight wires within this cable has fractured
There are no official drivers for CanoScan Lide 30 for Windows XP, so your problem is obvious. I suggest you sending an e-mail at Canon including details about your scanner (date purchased, serial number in text form or scanned) asking them to develop driver set as this model is very trade and at shops since 2006 or 2007.
In case of a problem or clarification, don't hesitate to post.
Thanks and regards Please kindly rate this solution Stelios
I know this sounds stupid, but did you make sure to switch the power switch to the ON position? When the power is connected, and then you flip the power switch on, the light inside the scanner will illuminate, possibly briefly but noticeable. If that doesn't happen, then you're not getting power. Try different outlets. Re-secure power cord connection. If still no power, then I suggest to contact Canon (techsupport) for another power cable.
Open the CanoScan Toolbox.
Click the Save option.
Put a check in the box that states "Display the Scanner Driver".
Click the Advanced Mode tab.
Make sure Select Source is set to "Platen".
Click the Preview button at the top left.
If the error still occurs, then most likely it will be a service issue.
One thing to check...see if the inside lamp illuminates when you turn the scanner on using the power button at the back left side of the scanner.