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Unable to email because auth error - PC Desktops

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Mandhwaudby

It may be that your ISP has recently changed their servers to only accept inbound connections from authenticated clients.

First check you junk mail folder or your deleted items to see if you have any email from them and if not go to their web site and look in their help folders where you may find details relating to the situation.

Regards

ElApe

Posted on Sep 26, 2008

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Cannot emails


I would guess that you are using Outlook as a mail client. You will need to setup the preferences again. Or use Webmail, (Which is easier, more secure and means you don't lose all your important e-mails when your computer hard drive fails.)

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May 05, 2009 | PC Desktops

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THIS IS GARY BOUSSIE I PAID $9,00 TO HAVE MY PROBLEM FIXED DAY BEFORE YESTERDAY. OUTLOOK EXPRESS WOULD NOT SEND, SOLUTION WAS TO CHANGE PORT NUMBER AND IT WORKED. BUT- AT THE SAME TIME,FOR SOME REASON I...


Are both your pop.mail server , and smtp.mail server settings configured in Outlook?

Are you blocking port 25?

tools > accounts > properties > servers tab > check to see if outgoing mail server "my server requires authentication" is checked. And under advanced tab, outgoing smtp is set at 25.

If you need to use SSL or Secure Auth. make sure your not blocking port 465.

With the mail servers correct, and the ports open, you should be O.K. also, I am not sure what ISP you have, but you should check their support section of their site for setting up POP mail, this will give you the correct mail server locations.

Sorry about the frustration, let us know about any bumps.

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1 Answer

'Your e-mail server rejected your login. Error 0x800CCC92.


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Apr 16, 2009 | PC Desktops

1 Answer

I have just upgraded my norton protection to norton 360 and now I am unable to receive emails


Run through the liveupdate utility and make sure 360 is all up to date. Otherwise, i've run into this problem many times before with other Norton products, and even Symantec's website says to simply disable inbound email scanning. That definitely works, but leaves you somewhat unprotected.

Other suggestions are to allow your email client in your firewall (norton 360) and in your windows firewall (if it's still on)

You'd be getting the 10053 error, i'd assume.

Aug 20, 2008 | PC Desktops

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