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Motherboard issues Hello What is the part number for the motherboard installed in a Presario 3417 laptop? The only thing the laptop does is to turn on the power and the energy leds but doesn´t start the hard drive on the machine (screen remains black) and after five minutes or so without any change on the screen the notebook simply turns it off by itself, someone told me that it could be the motherboard. I hope you can help me

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If you have an external monitor available, connect your laptop to it and start the machine. It would not start and shutoff if the motherboard was failing. It would not power at all or would turn on a display an error, with some beeps. By plugging into the ext monitor, you can amke sure this is not a video problem and watch it boot, until it gets to the error, which is probably a Windows Blue Screen.

Posted on Sep 26, 2008

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